Experience

Champlain College

• United States
• Higher Education
• 700 & Above Employee

• Technology Librarian

  • Jan 2017 - Present

  - Conducted user experience testing with students on library website. Improved website navigation based on user feedback. - Created local subject headings to align with natural language, improving the user search experience. - Used Canva to design instructional infographics. - System administrator of all library technology for a private college offering on-campus and online programs. - Created workflow documentation for role and cross-trained a colleague to standardize workflows, maintain consistency, and prevent knowledge loss. - Managed multiple platform migrations that improved the library user experience. Communicated with diverse stakeholders within and without the library to ensure a smooth transition. Show less



Worcester Public Library

• United States
• Libraries
• 1 - 100 Employee

• Youth Services Librarian

  • May 2015 - Jun 2016

  I provided reference support and created original programming for children 12 years and under, introducing STEM-based programs to school-age kids and organized third-party vendors to provide programming with supervisor and budget approval. I also managed a $17,000 collection management budget. *Introduced STEM-based programs focused on school aged children to the library. Created a bi-weekly program specifically focused on science and math activities, in addition to integrating STEM concepts into story times and other established programs. Show less



Cumberland Public Library

• United States
• Libraries
• 1 - 100 Employee

• Technical Services Intern

  • Jan 2015 - Apr 2015

  As part of my final semester at Simmons College I completed an 120 hour internship focused within the Technical Services department. This included processing of all library material types, mending books, attaching items to records, and cataloging. As part of my final semester at Simmons College I completed an 120 hour internship focused within the Technical Services department. This included processing of all library material types, mending books, attaching items to records, and cataloging.



Newton Free Library

• Libraries
• 1 - 100 Employee

• Senior Library Assistant

  • Mar 2014 - Mar 2015

  I worked in Technical Services processing the audiovisual materials for the library. My responsibilities included creating call numbers for non-fiction items and creating brief bibliographic records when necessary. I also RFID tagged items and processed holds. I worked in Technical Services processing the audiovisual materials for the library. My responsibilities included creating call numbers for non-fiction items and creating brief bibliographic records when necessary. I also RFID tagged items and processed holds.



Providence Public Library

• Providence, RI

• Archival Intern

  • Oct 2013 - Dec 2013

  This 60 hour internship was part of my first semester at Simmons College. I processed three archival collections within the Rhode Island Collection including textual and photographic documents. This 60 hour internship was part of my first semester at Simmons College. I processed three archival collections within the Rhode Island Collection including textual and photographic documents.



First Realty Management

• United States
• Real Estate
• 100 - 200 Employee

• Management Assistant

  • Apr 2011 - Aug 2013

  At First Realty Management I had numerous responsibilities but the number one focus was customer service. I was the contact person for residents within the condominium properties managed. I not only provided necessary information to residents through phone, email, and mailings but I also was the contact person to the property managers. Other responsibilities included maintaining and organizing data for 22 condominium properties, processing of the department mail, processing of condo fee payments, assistance in the completion of home resales and refinances, and use of Timberline accounting software. I received the First Realty Management 2011 Home Office Employee of the Year award. Show less



Hampton Inn and Suites

• Front Desk Supervisor

  • Apr 2009 - Apr 2011

  Along with standard front desk customer service procedures and working within OnQ Propety Management, I assisted the General Manager in selecting hiring candidate and scheduling interviews, helped with maintenance of Accounts Receivable and collection processes, and coordinated with the sales department for data analysis and group sales management. I also assisted the hotel in achieving a Hilton International Quality Assurance score of 98%. During my time in hospitality I was also trained in the other hotel areas including housekeeping and room inspection. Show less