Administration & Communications Support Officer

• Jan 2022 - Present

Receptionist

• Oct 2021 - Dec 2021

Community Engagement Admin Officer

• Apr 2021 - Sep 2021

• Coordinated mailings, marketing materials, and website content.• Assisted in the creation of graphic materials for the use of the marketing department.• Assist in managing multiple event calendars and meeting all deadlines.

Student Welfare Officer

• Jan 2020 - Dec 2020

• Administration duties supporting campus staff and students • Act as the face of the business for students and agency clientele • Assist the Marketing Team for promotional/campaign activities • Improve applicant admission and student assessment processes • Prepare student offer contracts • Generate weekly reports for sales department • Develop and maintain relationships with students and key stakeholders • Organise and co-ordinate special services for international students, including English language, academic tutorials, study skills, accommodation and cultural adjustment programs.

Retail Sales Assistant

• Jun 2019 - Jan 2020

• Determining customer requirements and advising on product range, price, delivery, warranties and product use and care • Demonstrating and explaining to customers the establishment's goods and services • Accepting payment for goods and services by a variety of payment methods and preparing sales invoices • Assisting with the ongoing management of stock such as product inventories and participating in stocktakes • Stacking and displaying goods for sale, and wrapping and packing goods sold

Communication and Marketing Coordinator

• Feb 2014 - Feb 2018

• Support planning, execution & evaluation of marketing campaigns • Work with third party suppliers to ensure efficient end to end campaign execution • Use Excel to upload data to Salesforce CRM, generate mail merges and send welcome packs • Act as point of telephone contact for donor enquiries via telephone and email • Maintain accurate records of donor engagement on the CRM • Engage with donors online and offline • Experience creating living donor journeys to engage with all types of donors including high-level individual donors. • Design and create content to social media

Executive Account

• Apr 2013 - Nov 2013

• Interface between the agency and the client. • Developed strategies together with the creative team for client campaigns. • Responsible for preparing the briefing and follow up of the agency’s activities • Exceptional attention to detail and ability to manage multiple projects • Interface between the agency and the client. • Developed strategies together with the creative team for client campaigns. • Responsible for preparing the briefing and follow up of the agency’s activities • Exceptional attention to detail and ability to manage multiple projects