Experience

Autograph Events

• United Kingdom
• Events Services
• 1 - 100 Employee

• Event Operations Manager

  • Jan 2023 - Present

  - Oversaw the smooth and efficient running of the office and event team- Managed all event operations with a focus on continuous improvement-Maintained excellent customer satisfaction throughout our operations- Delivered the companies objectives and financial targets- Supported the team with all aspects of their projects, taking the lead in large and complex events where necessary- Ensuring high standards and objectives are delivered on a timely basis for all events- Identify and delivered any training requirements for the team- Ensured projects are delivered within the timescales given and monitored performance throughout the event cycle- Liaised with venues, suppliers and contractors for educational visits and maintained partner relationships- Maintained detailed event files, recording contacts, contracts and financial information- Oversaw reconciliation of final invoices and accounts- Maintained and reviewed ISO accreditations



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Event Manager

  • Apr 2015 - Present

  - Responsible for the development, production and delivery of projects from proposal through to delivery and evaluation.- To provide leadership, motivation, direction and support to the event delivery team and client.- Responsible for crowd management, liaising with event stewards and event security to ensure a safe event for all.- Responsible for site management including the build and de-rig of the event site, ensuring site rules are adhered to and safety measures are in place.- Managed social media accounts, creating engaging content to promote events, network with key stakeholders and steward participants.Previous events include:- City of Lights 2014-2019: www.cityoflights.org.uk - Cotswold BMW Cheltenham M-Performance Tulip Rally 2018- Agile on the Beach 2015-2018: www.agileonthebeach.com - St Ives Food & Drink Festival 2015-2018: www.stivesfoodanddrinkfestival.co.ukHighlight: Production Manager at Festival Interceltique de Lorient for the Cornwall and Isle of Man Cultural Pavilion. Providing stage management, artist liaison, volunteer management including liaison with security, AV, hospitality and client management.



Tarren

• United Kingdom
• Events Services
• 1 - 100 Employee

• Event Manager

  • Sep 2022 - Jan 2023

  - Managed and oversaw key components of event projects, including but not limited to: stakeholder and supplier management, logistics, staff recruitment, health & safety and all event paperwork, onsite management of build, live and break phases of the event cycle. - Created project plans and timelines and working closely with the Managing Director, Designers, Marketing team and Technical Manager to ensure tasks are being completed as per the timeline. - Maintained regular communication with the event team and Managing Director to provide updates and feedback, ensuring projects stayed on track and deadlines were met. - Ensured budgets were being adhered to, both for Tarren Production and clients whilst actively seeking the most cost-effective solutions including negotiating with suppliers. - Arranged logistics and accurate production schedules for build and break phases. - Managed live events from conception, through to build, the live event and break. - Line managed the two Event Executives.



Birmingham 2022 Commonwealth Games

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Route Event Manager, Queen’s Baton Relay

  • Jul 2021 - Aug 2022

  - Responsible for the development of the QBR route according to operational logistics, timings, risk criteria, budget and planning parameters; methodically documenting the route, including Batonbearer logistics, lunch and evening locations, road conditions, convoy and runner speeds and timings- Worked closely with West Midlands Police planning team to identify the route and mitigate risks - Worked with legal and brand teams to produce guidelines for the route and regional community celebrations. - Responsible for liaison and communication with Local Authorities including providing event planning guidance and assistance both during the planning and delivery phases; whilst supporting them in the planning and delivery of community celebrations, ensuring they remain in line with the Organising Committee’s aims and objectives. - Sourced and acquired support facilities for the convoy, including break sites, lunch locations, refuel locations, photo opportunity locations and other logistical requirements - Identified, selected, and negotiated the involvement of alternate modes of transport (planes, trains, boats) - Champion health, safety and security throughout the planning and delivery of the Relay, ensuring the safest and most appropriate route and programme - Perform the role of Advance Operations Manager, during the QBR, responsible for event coordination and Local Authority liaison. - Manage Advance Coordinator and Pilot/Pace Coordinator.



Marketing Cheltenham

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Event Manager

  • May 2019 - Aug 2021

  - Delivered a range of events for Cheltenham Borough Council and Cheltenham Business Improvement District (BID), from concept through to delivery, and post-event evaluation including traffic management, crowd management and security, hospitality and media- Managed project budgets for Cheltenham Borough Council and Cheltenham BID events; driving cost effectiveness whilst ensuring maximum safety and positive experience.- Managed third party event companies delivering events on Council land, liaising with relevant stakeholders to define their exact event requirements.- Produced detailed proposals for events, including timelines, venues, suppliers, legal obligations, health & safety and budgets.- Researched, secured and managed all suppliers, contractors and venues, including negotiating costs and contracts.- Worked with the marketing team to publicise and promote events through social media, website, word of mouth and other mediums.- Ensured events were scrutinised through Safety Advisory Group, including liaison with relevant stakeholders including elected members, officers and communities.- Developed and maintained relationships with potential sponsors, whilst working within a commercial context. Ensured sponsor requirements were met as agreed in the terms of contract.Highlight: Managed Cheltenham BID's Christmas Light Switch On 2019. Showcasing the story of A Christmas Carol the event featured giant ghost puppets along 3 simultaneous parades (one for each puppet) before merging along the Promenade to save Scrooge and Christmas.



Alzheimer's Society

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Mass Participation Events Officer

  • Jul 2016 - May 2019

  - Researched, assessed, negotiated and secured venues suitable for events on a large-scale including planning, traffic management planning, crowd control and route planning.- Responsible for implementing all safety measures for events including writing risk assessments, attending Safety Advisory Groups and leading emergency procedures.- Responsible for all volunteers at events, including their safety, training and experience.- Responsible for the overall experience, safety and enjoyment for all participants on the day of the event.- Responsible for completing event evaluations with clear analysis and evidence with recommendations and learnings.- Contribute to the overall Memory Walk plan and strategy and implement events agreed with Operations Manager ensuring they meet legal and health & safety requirements.Highlight: Managing one of the largest Memory Walks at Sutton Park, Birmingham with over 6,000 participants, over 120 volunteers and raising £450,000.



Encounters Arts

• United Kingdom
• Performing Arts

• Communications and Arts Assistant

  • Apr 2015 - Oct 2015

  - Managed social media channels and digital communications for the National Arts Organisation and their associated projects- Supported Associate Artists and their projects- Provided core administration duties including bookkeeping and contract management. - Managed social media channels and digital communications for the National Arts Organisation and their associated projects- Supported Associate Artists and their projects- Provided core administration duties including bookkeeping and contract management.



Rowcroft Hospice

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Events Coordinator

  • Jun 2011 - May 2015

  - Developed and managed Rowcroft branded events, ensuring events meet strategic aims within the fundraising department and wider organisation.- Responsible for logistical planning of all events including the creation all event paperwork including event management plans and risk assessments.- Worked alongside the Marketing & Communications team to create and deliver engagement event promotion through offline and digital mediums.- Recruited, stewarded and managed volunteers.- Chaired the charities Event Operations Group, with volunteer membership including Local Authority Officers, Police, Medical and radio specialists.Highlight: Event Managing Rowcroft Hospice’s newest event (and one of the first in the UK), The Colour Rush. A 5k beach run based on the trend of paint runs. The successful event sold out in less than 2 months with 1,500 participants (300% increase from the previous year) and raised in excess of £70,000.



Lip Gloss Events Ltd

• Events Assistant

  • Apr 2009 - Jun 2011

  - Managed and delivered beauty pageants on a regional, national scale.- Supported and chaperoned contestants during regional, national and international competitions.- Researched, booked and coordinated venues and suppliers including on the day management.- Managed the contestant application process and contestant stewardship.Highlight: Attending the International Final for Miss T.E.E.N. in Houston, Texas as National Director chaperoning contestants from England, Northern Ireland Scotland and Wales.