Jesse Spurgin
IT Support Specialist at AllClear Aerospace & Defense- Claim this Profile
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Bio
Credentials
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Sketch: Mobile Design Workflows
LinkedInMay, 2021- Sep, 2024 -
Creating a Design System with Adobe XD
LinkedInMar, 2021- Sep, 2024 -
Hands-On Mobile Prototyping for UX Designers
LinkedInMar, 2021- Sep, 2024 -
InVision for UX Design
LinkedInMar, 2021- Sep, 2024 -
Improve Your UX Design Skills
LinkedInFeb, 2021- Sep, 2024 -
UX Foundations: Interaction Design
LinkedInFeb, 2021- Sep, 2024 -
UX Foundations: Usability Testing
LinkedInFeb, 2021- Sep, 2024 -
UX Foundations: Research
LinkedInDec, 2020- Sep, 2024 -
Become a User Experience Designer
LinkedInNov, 2020- Sep, 2024 -
Illustrator for UX Design
LinkedInNov, 2020- Sep, 2024 -
Photoshop for UX Design
LinkedInOct, 2020- Sep, 2024 -
Sketch for UX Design
LinkedInSep, 2020- Sep, 2024 -
UX Design: 7 Implementation Planning
LinkedInAug, 2020- Sep, 2024 -
UX Foundations: Multidevice Design
LinkedInAug, 2020- Sep, 2024 -
UX Design: 3 Creating Personas
LinkedInJul, 2020- Sep, 2024 -
UX Design: 4 Ideation
LinkedInJul, 2020- Sep, 2024 -
UX Design: 5 Creating Scenarios and Storyboards
LinkedInJul, 2020- Sep, 2024 -
UX Design: 6 Paper Prototyping
LinkedInJul, 2020- Sep, 2024 -
UX Foundations: Prototyping
LinkedInJul, 2020- Sep, 2024 -
Planning a Career in User Experience
LinkedInJun, 2020- Sep, 2024 -
UX Design: 1 Overview
LinkedInJun, 2020- Sep, 2024 -
UX Design: 2 Analyzing User Data
LinkedInJun, 2020- Sep, 2024 -
Introduction to User Experience Design
CourseraMar, 2020- Sep, 2024
Experience
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AllClear Aerospace & Defense
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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IT Support Specialist
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Aug 2021 - Present
Responsibilities: • Provides effective and prompt solutions to technical problems of staff with excellent customer service • Supports and maintains existing equipment and software • Plans, implements, and manages the development of new technical solutions • Assists IT department leadership to direct all IT operations to meet organizational requirements and standards Specific Duties: • Provides technical support services to both staff and the IT support team as needed • Serves as technical lead by analyzing technical needs of staff and the IT support team and recommending solutions • Ensures the consistency and function of existing applications and services by creating, maintaining, and enforcing standards/procedures for implementing technical solutions • Develops robust project plans that define project scopes, detailed timelines, and priorities • Manages project implementation by monitoring and reporting the progress, driving continued integration with related technology solutions, and oversees contractors • Participates on all hardware and software evaluations and maintains vendor contracts • Performs liaison duties between users, operations, and IT personnel in the areas of systems design, modifications or troubleshooting • Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations • Orders equipment including copy machines, computers, printers, telephone equipment including landlines and cell phones with approval from IT department leadership Show less
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Technology Support
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Mar 2020 - Present
https://jesseitguy.weebly.com/ Headquartered in Newbury Park with clients in Newbury Park, Thousand Oaks, and Simi Valley. I work onsite for small business, house calls, over the phone and available for remote access support. Whether you’re a contractor, remote worker, home office professional, or small business owner, I can setup your technology, and also help maintain your equipment and support your process. I pride myself on providing the highest level of I.T. services, that means listening to your needs and upgrading your productivity. Show less
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TEKsystems
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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On-Site IT Technician
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Oct 2020 - Nov 2020
Assisted with setting up the Vote Centers and Vote Stations before election. Responsible for Vote Station hardware assembly, test, support and troubleshooting. Provided on-site support of printers, computers, software and network connectivity issues during voting hours. Provided customer and technical support to Ventura County employees during and after voting hours. Assisted Elections Staff and public with election equipment issues. Followed all Federal, State and County rules and regulations regarding the election and materials. Show less
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LYFE Networks
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Technician
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Aug 2019 - Mar 2020
Provide support to offices for the organization’s standard hardware, software and voice/data network solutions. Provide low level on-site support of hardware, software and network connectivity issues. Maintain information technology systems (including PC and LAN equipment). Responsible for local inventory maintenance and software license management. Responsible for reviewing system documentation such as client’s operations manuals. Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems and other software. Show less
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City of Thousand Oaks
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United States
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Government Administration
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200 - 300 Employee
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School Crossing Guard
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Aug 2018 - Aug 2019
Guide or control vehicular or pedestrian traffic at such places as streets, schools, railroad crossings, or construction sites. Monitor traffic flow to locate gaps through which pedestrians can cross streets safely. Guide or control vehicular or pedestrian traffic at such places as streets, schools, railroad crossings, or construction sites. Monitor traffic flow to locate gaps through which pedestrians can cross streets safely.
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NBCUniversal Media, LLC
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Media Production
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Archive Research Coordinator
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Jul 2017 - Dec 2017
Navigate title management and inventory systems to research and validate metadata & assets. Create and manage comprehensive spreadsheets, focusing on accuracy and efficiency . Coordinate the research, QC and creation of assets & associated metadata. Clearly track & communicate the status of assets, titles & metadata. Act as a primary point of escalation for any content issues found in QC. Resolve issues found in research & QC. Consistently raise risks & issues and identify ways to improve the process. Show less
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Thousand Oaks Library
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Library Page
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Apr 2011 - Jun 2013
Responsible to shelve and maintain the library;s collection in the correct order. Gather materials from drive up drops and sort according to type. Check in, catalog and shelve News Paper Materials. Assist with retrieval of material, assist patrons with the operation of copy and microfilm/fiche machines. Maintain equipment, and assist in setting up or breaking down meeting room arrangements. Responsible to shelve and maintain the library;s collection in the correct order. Gather materials from drive up drops and sort according to type. Check in, catalog and shelve News Paper Materials. Assist with retrieval of material, assist patrons with the operation of copy and microfilm/fiche machines. Maintain equipment, and assist in setting up or breaking down meeting room arrangements.
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Chick-fil-A
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Catering Director Assistant
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May 2011 - Jul 2011
Responsible for managing multiple catering events. Meet with customers, committees, administrators, faculty, and staff to discuss events and menus. Maintain good public relations to ensure business growth. Take orders, deliver, and set up catering events. Maintain food freshness and quality in accordance with unit and department goals. Helped with food preparation and in-store events. Responsible for managing multiple catering events. Meet with customers, committees, administrators, faculty, and staff to discuss events and menus. Maintain good public relations to ensure business growth. Take orders, deliver, and set up catering events. Maintain food freshness and quality in accordance with unit and department goals. Helped with food preparation and in-store events.
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Andrews International
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United States
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Security and Investigations
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700 & Above Employee
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Security Officer
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Dec 2009 - Feb 2010
Private security officer for Caruso Affiliated's Commons Mall in Calabasas, California. Guard Card and CPR certified. Conducted independent patrols of 200,000-square foot, 40-store open-air mall, including 6-screen theater and 300-space parking area. Private security officer for Caruso Affiliated's Commons Mall in Calabasas, California. Guard Card and CPR certified. Conducted independent patrols of 200,000-square foot, 40-store open-air mall, including 6-screen theater and 300-space parking area.
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National Holistic Institute
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United States
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Higher Education
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1 - 100 Employee
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Massage Therapist and Bodyworker
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Apr 2009 - Feb 2010
Preformed 50 minute massages at the on Campus Student Clinic over 10 months with over 50 clients and possess over 60 hours of internship massage experience with over 50 clients. Preformed 50 minute massages at the on Campus Student Clinic over 10 months with over 50 clients and possess over 60 hours of internship massage experience with over 50 clients.
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United States Marine Corps
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United States
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Armed Forces
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700 & Above Employee
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Topographic Intelligence Specialist
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Oct 2003 - Oct 2008
Operated unfamiliar computer systems while on training in South Korea, and became well versed in the uses of these computer systems. Produced most of my own vector data for 10 large table size planning maps for the General staff, along with 50 field size maps for various units in support of training. Produced products and data in support of Philippines Humanitarian operations, two products help move approximately 60,000 villagers that were in danger of mudslides. Field surveyed eight helicopter landing zones and the Northern Training Area Base located in Okinawa, Japan. Post processed that data and produced four maps that help pilots locate those landing zones. That data also established a standard map template for the NTA Base. Tailored over 1000 products in support of planning and operations in Fallujah, Iraq. To include over 600 maps, 200 reference graphics, and 200 other mission specific imagery products. Also over 800GB of vector and raster data was produced or processed. Managed a 2 terabyte secret network to my workshop. Mentored 6 junior marines through approximately 12 classes in effective use of systems and software. As part of training before they deployed to Iraq. Revised over 100 products while acting as the senior Non-Commissioned Officer in charge of productions at Camp Pendleton, CA. Show less
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Vector Marketing
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India
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Graphic Design
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1 - 100 Employee
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Cutco Cutlery Salesman
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Jul 2003 - Oct 2003
Marketed a well known brand of kitchen cutlery and demonstrated the product to new and old customers. Operated independently and without supervision while developing networking, interviewing, and communications skills conducting sales with over 50 new customers. Awarded "Sales Associate of The Month" for two consecutive months. Marketed a well known brand of kitchen cutlery and demonstrated the product to new and old customers. Operated independently and without supervision while developing networking, interviewing, and communications skills conducting sales with over 50 new customers. Awarded "Sales Associate of The Month" for two consecutive months.
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Education
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2013 - 2017
The Art Institute of California-Hollywood
Bachelor of Science (B.S.), Game Programming -
2009 - 2010
National Holistic Institute
Certified Massage Therapist, Massage Therapy and Bodywork -
2004 - 2005
National Geospatial Intelligence School
n/a, Geospatial Intelligence Specialist -
2004 - 2004
Marine Combat Training
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2003 - 2004
Marine Recruit Training
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1999 - 2003
Newbury Park High School
High School Diploma 2003, Buisness
Community
