Experience

GraphPad
• United States
• Software Development
• 1 - 100 Employee
• Customer Service Agent

  • Oct 2020 - Present

Quinnipiac University
• United States
• Higher Education
• 700 & Above Employee
• Student

  • Aug 2018 - Nov 2019


Catalina Offshore Products, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• IT Manager

  • Jan 2018 - Aug 2019

  Responsible for management of internal sales systems Completed multiple long-term projects including data management and spreadsheet handling Disconnected and safely reintegrated critical sales systems with related inventory management systems Manually input over 300 product codes into analog scales system Saved company approx. $10,000 by migrating systems from Salesforce to Erply and Shopify Became fluent and experienced in Erply and Shopify sales systems Managed camera software and data handling and assisted with security reviews



American Multi Cinema

• United States
• Entertainment Providers
• 1 - 100 Employee

• Associate

  • Nov 2016 - Jan 2018

  Handled customer service in a high volume theater environment, assisting each customer as individuals. Heavy communication skills, money handling, direct consumer contact and self management and assessment. Handled customer service in a high volume theater environment, assisting each customer as individuals. Heavy communication skills, money handling, direct consumer contact and self management and assessment.