Head of Software Engineering

• Jan 2022 - Present

Digital Development Manager

• Oct 2018 - Jan 2022

Responsible for 60 marketing sites on Sitecore, as well as launching ecommerce sites on Shopify and Insite. Responsible for creating feature roadmap with the business units and guiding development through the entire SDLC including DevOps. Migrated from Rackspace to Azure VM's. Supported entire SDLC and dev/ops infrastructure. Created site monitors with the Azure Portal and automated alerts to provide solid up-time numbers and improve our SLA. Responsible for hiring decisions. Received praise from HR for having a thorough data-driven approach to my hiring process. Responsible for key guidance on Ecommerce platform selection. Created architecture diagram of current systems used to evaluate options. Created a 10-year outline for our Ecommerce strategy to define scope of our platform needs. Combined Google Analytics data across all sites. Analyzed the GA data to make data-driven decisions about our support model and what browser technology we should focus on. Show less

Director of IT Engineering

• Jan 2017 - Oct 2018

Involves managing the entire e-commerce platform and hiring and managing a staff of IT professionals. Staff includes in-house and contractor employees, Senior QA Manager, Team Lead, iOS and Android specialists, and full stack engineers. Responsible for driving business value by managing technology and partnering with Marketing to facilitate the development of the e-commerce program vision. Work with the Creative Director to incorporate features into a unified UX. Present plans to executives including the CEO.Analyze e-commerce channels with Google Analytics, SSRS and SQL queries to prioritize feature development, establish overall strategy, and deliver business value. Analyze impact of new features to determine project success. Present findings to upper management to optimize decision making.Build partnerships across the organization to facilitate an understanding of the various business needs. Ask questions to dissect business problems and then build data models and reports that facilitate data-driven decisions.Responsible for delivery of Agile software development, including data models, for all e-commerce channels including web, iOS, Android, and REST API. Ecommerce channels handle real-time ordering for over 50 stores. Show less

Software Engineering Manager

• Jan 2016 - Dec 2016

Responsible for hiring, mentoring, and writing reviews for all engineers. Responsible for all e-commerce channels including uptime, maintenance, and development of new features.Balanced hands-on development with project management and team leadership. Planned out projects for the quarter, handled new projects and change requests, and performed triage of incoming bug reports.Used various debugging techniques to trace reported issues to the source. Used FireBug to debug HTML and JavaScript. Attached the Visual Studio debugger to remote systems in order to trace Windows Services and ASP.Net websites. Show less

Senior Software Engineer

• Jan 2013 - Dec 2015

Worked with a team to add an AJAX architecture to our main website. This kept the company competitive by improving our online image and provided a superior experience to customers.Used object oriented patterns to refactor our custom online payment system. The new code was more readable and flexible which allowed the development of prepaid group orders.Setup Team Foundation Server from fresh installation. This included setup of gated check-in and continuous deployment in TFS for our Development and QA environments. Also wrote custom batch scripts that extracted the QA builds and pushed them to the Production FTP. This eliminated problems where developers would miss a dependency in another project and break it. Show less

Web Application Developer

• May 2011 - Dec 2012

Initiated replacement of our custom reporting system with SQL Server Reporting Services to allow us to build dashboards and reports that drove data-driven decisions. Used books, classes, and online resources to teach myself SSRS and implement it. This saved hundreds of hours of maintenance and helped us grow data analytics.Built a custom online CRM system that managed 1,500 separate issues a week. It was my job to partner with the Customer Support team to analyze their business needs and then deliver a solution. Show less

Software Engineer

• Jun 2008 - Apr 2011

Led projects from beginning to end. Listened to client needs, elicited business requirements, wrote up project proposals including time and cost estimates, delivered on the proposal, and managed billing for the project. Worked with a team to design and program a web based invoice application that allowed users to pay their invoices with a credit card. This program made the entire billing process more efficient and increased cash flow by helping customers pay their invoices faster. Led projects from beginning to end. Listened to client needs, elicited business requirements, wrote up project proposals including time and cost estimates, delivered on the proposal, and managed billing for the project. Worked with a team to design and program a web based invoice application that allowed users to pay their invoices with a credit card. This program made the entire billing process more efficient and increased cash flow by helping customers pay their invoices faster.

Database Software Engineer

• Sep 2004 - May 2008

Worked as the primary architect and programmer to build a new MS Access application that integrated OCR software to track billing discrepancies for our clients. We were able to support more clients while reducing auditing staff because of the application. This application increased sales and client retention by generating reports to show clients how much money we were saving them. Worked as the primary architect and programmer to build a new MS Access application that integrated OCR software to track billing discrepancies for our clients. We were able to support more clients while reducing auditing staff because of the application. This application increased sales and client retention by generating reports to show clients how much money we were saving them.