Jessenia Rodriguez

Customer Support Specialist at Alpega Group
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Contact Information
us****@****om
(386) 825-5501
Location
Zaventem, Flemish Region, Belgium, BE
Languages
  • Espagnol Native or bilingual proficiency
  • Français Native or bilingual proficiency
  • Italien Full professional proficiency
  • Anglais Professional working proficiency
Skills

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Bio

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5.0

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Vincent Baguet

Jessenia is wonderful to work with. I was particularly impressed by Jessenia's ability to handle even the toughest clients effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her.

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Credentials

  • Customer Relationship Management
    HP LIFE
    Sep, 2021
    - Nov, 2024
  • IT for Business Success
    HP LIFE
    Sep, 2021
    - Nov, 2024
  • Les fondamentaux de la cybersécurité
    IBM
    Sep, 2021
    - Nov, 2024
  • Microsoft Advertising Certified Professional
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Data Base SQL
    Alpega Group
    Feb, 2021
    - Nov, 2024
  • Digital Marketing
    Google
    Feb, 2021
    - Nov, 2024
  • Google Ads Apps Certification
    Google
    Sep, 2021
    - Nov, 2024
  • Waze Ads Fundamentals
    Google
    Sep, 2021
    - Nov, 2024

Experience

  • Alpega Group
    • Belgium
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Customer Support Specialist
      • May 2020 - Present

  • EM6 Worldwide
    • Belgium
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Account Manager
      • Apr 2016 - May 2020

    • Customer Service Representative
      • Oct 2013 - Apr 2016

  • ZigZag The Danish Spirit
    • Brussels Region, Belgium
    • Assistant Sales Manager
      • Jun 2013 - Sep 2013

  • JCDecaux
    • France
    • Advertising Services
    • 700 & Above Employee
    • Administrative Assistant
      • Jul 2007 - Jul 2012

  • VO Event
    • Belgium
    • Events Services
    • 1 - 100 Employee
    • Junior Project Assistant
      • Apr 2011 - May 2011

Education

  • CPAB - Language and IT School
    UE4, English Language
    2018 - 2020
  • Université libre de Bruxelles
    Information and Communication
    2008 - 2012
  • CPAB - Language and IT School
    IT courses, Word / Excel / Powerpoint
    2008 - 2009
  • Dominique Pire - Saint Thomas
    High School Certificate (CESS), Education Social Sciences and Latin Mathematics
    2006 - 2008
  • Athenée Léon Lepage
    Social Sciences
    2001 - 2006
  • Athénée Gatti de Gamond
    Primary School Certificate (CEB)
    1998 - 2001

Community

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