Jesse Kiefer

General Manager, WHI Solutions (an eBay company) at WHI Solutions Inc.,
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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5.0

/5.0
/ Based on 2 ratings
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Sourabh Kulkarni

Jesse is a very collaborative and inclusive leader. I had the pleasure of working closely with Jesse for 2 yrs during which we worked on several projects to evolve eBay Deals program. He is very articulate, analytical, someone who always pushes to do the right thing for the business. He will be an asset for any position requiring the passion to grow business and the people.

Lewis Gunter

Jesse was a phenomenal manager and excellent advocate and partner during my first couple years at eBay. He consistently gave me enough room to flourish, but effectively challenged me and pushed where needed to help maximize my professional growth and development. Jesse is a master of making intelligent, data-driven decisions and being able to effectively and cleanly frame even the most challenging business situations. His communication skills are genuinely some of the best I've ever witnessed. He is an incredible strategic thinker and a valuable asset to any group.

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Experience

    • General Manager, WHI Solutions (an eBay company)
      • Feb 2020 - Present

      Full P&L and operating responsibility for eBay subsidiary, managing $5B Gross Merchandise Value (GMV) B2B auto parts SaaS marketplace, generating >$40M Revenue and >$15M Operating Income. Staff >100 across core WHI functions of IT, Product Development, Product Management, Sales, Account Management, and Customer Support. Full P&L and operating responsibility for eBay subsidiary, managing $5B Gross Merchandise Value (GMV) B2B auto parts SaaS marketplace, generating >$40M Revenue and >$15M Operating Income. Staff >100 across core WHI functions of IT, Product Development, Product Management, Sales, Account Management, and Customer Support.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Director, Global Markets Business Operations
      • May 2019 - Feb 2020

      Led Business Operations for 2,000+ employee eBay's Global Markets team, which includes all the regional eBay businesses (Americas, UK, Germany, etc.) as well as the Global Payments and Global Performance Marketing teams.

    • Senior Director, Business Operations
      • Mar 2018 - May 2019

      Responsibilities include leading Business Operations for eBay's eBay.com / Americas business, General Management of eBay Deals, Americas Exports, and leading Seller Engagement for Americas, including Seller Community, the Selling on eBay for Business Podcast, and a range of other seller functions. Led a team of 35 staff.

    • Director/GM, eBay Deals
      • Jan 2014 - Mar 2018

      Responsible for leading eBay's North American Deals (Daily Deals) business. This >$1B GMV piece of eBay's business fuel's the promotional merchandising across the eBay platform. Managed >$100M promotional marketing budget. Led a direct staff of 15 plus significant cross-functional management.

    • Senior Manager, eBay Electronics
      • Dec 2011 - Jan 2014

      Led strategy, planning, and operations for eBay's $7B North American Electronics business unitLed cross-functional turnaround effort across product, marketing, account management, and merchandising teams to acellerate growth from +3% YoY to +20% YoY exiting role in Q4 2013.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Principal
      • Sep 2003 - Dec 2011

      Led consulting teams as day-to-day client engagement lead for global management consulting firm. Significant experience executing restructurings and growth strategies for private equity portfolio businesses across a range of sizes and industry sectors, working alongside CEO/C-Suite and PE owners. PE portfolio projects included: • Salesforce restructuring to increase profitability in global media company • Loyalty program redesign to grow customer wallet for entertainment conglomerate • Product line rationalization to increase EBITDA of chemicals company • Customer profitability segmentation to accelerate growth of retail healthcare business Show less

Education

  • Massachusetts Institute of Technology - Sloan School of Management
    Master of Business Administration - MBA, General Management
  • Dartmouth College
    Bachelors, Cum Laude

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