Coach manager

• Jul 2022 - Present

To reimagine reentry through a holistic, human-centered approach to advocacy, housing, and skill development for the future of work.

Associate

• May 2021 - Jul 2022

6 month class virtual B2B tech sales training program designed for and by returning citizens to equip individuals for a high paying career in tech.

Customer experience CX tech sales Trainee

• Aug 2021 - Jul 2022

Customer experience Trainee, Rigorous 225+ hour training program focused on customer experience tech sales Customer experience Trainee, Rigorous 225+ hour training program focused on customer experience tech sales

Housing Specialist

• Jun 2021 - Jul 2022

Behavioral Healthcare Worker

• Nov 2020 - Jun 2021

In this position I work with COVID positive clients while maintaining a sanitized environment. I am involved in the daily monitoring of participants’ health and maintaining adequate notes. I am responsible for the distribution of precooked meals. as well as hygiene products, to clients. I keep documentation on clients and monitor shift incidents. I keep inventory and maintain relationships with county vendors for ordering purposes. Maintaining clear communication with other agencies on site including security and DPH. De-escalation of intense situations between clients who have substance abuse issues. Some outreach to community surrounding the IQ hotel. Show less

safety monitor

• Mar 2019 - Nov 2020

Assisted in meeting the needs of client's welfare and safety. Took care of supplying, ordering and stocking all hygiene and clothing needs of clients. Distributed meals daily. Did wellness checks and observed site while day to day activities took place. De- escalated situations between clients and between clients and staff. Completed daily progress reports to keep clear communication between shifts. Helped establish procedures for operating the site. Assisted in meeting the needs of client's welfare and safety. Took care of supplying, ordering and stocking all hygiene and clothing needs of clients. Distributed meals daily. Did wellness checks and observed site while day to day activities took place. De- escalated situations between clients and between clients and staff. Completed daily progress reports to keep clear communication between shifts. Helped establish procedures for operating the site.

Line Cook

• Feb 2017 - Feb 2019

Demonstrated expertise in food management, team building, and quality of output. Able to assess needs, process, and implement improvements. Strong customer services skills as well as interpersonal both written and verbal communications. Excellent ability to establish priorities, multi-task, and meet strict deadlines under heavy pressure. Proven proficiency in developing innovative solutions to problems and achieving results. Went to Delancey Street and changed my life. Demonstrated expertise in food management, team building, and quality of output. Able to assess needs, process, and implement improvements. Strong customer services skills as well as interpersonal both written and verbal communications. Excellent ability to establish priorities, multi-task, and meet strict deadlines under heavy pressure. Proven proficiency in developing innovative solutions to problems and achieving results. Went to Delancey Street and changed my life.