Experience

Pella Regional Health Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Systems Engineer

  • Oct 2007 - Present

  • Participate and lead IT planning process and ensure architectural designs and principles are incorporated in enterprise implementations. • Provide senior level direction to the Information Technology team, assist with mentoring and providing technical guidance to more junior staff members while serving as an escalation point with senior level technical guidance. • Design and deploy best practices regarding system monitoring, change control, service level agreements, and in the… Show more • Participate and lead IT planning process and ensure architectural designs and principles are incorporated in enterprise implementations. • Provide senior level direction to the Information Technology team, assist with mentoring and providing technical guidance to more junior staff members while serving as an escalation point with senior level technical guidance. • Design and deploy best practices regarding system monitoring, change control, service level agreements, and in the creation of the company’s infrastructure policies and standards. • Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization. • Establish strong relationship with key technology stakeholders and facilitate, communicate, and collaborate with others in the definition, adoption and implementation of a coherent architecture Responsible for the maintenance, monitoring, configuration, and reliable operation of virtual servers, computer hardware, enterprise storage, networking and security systems. • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. • Perform regular backup operations and implement appropriate process for data protection, disaster recovery, and failover procedures. • Responsible for providing physician and staff with fast and reliable access to enterprise EMR system to ensure patient safety and privacy maintaining HIPPA compliance. Show less • Participate and lead IT planning process and ensure architectural designs and principles are incorporated in enterprise implementations. • Provide senior level direction to the Information Technology team, assist with mentoring and providing technical guidance to more junior staff members while serving as an escalation point with senior level technical guidance. • Design and deploy best practices regarding system monitoring, change control, service level agreements, and in the… Show more • Participate and lead IT planning process and ensure architectural designs and principles are incorporated in enterprise implementations. • Provide senior level direction to the Information Technology team, assist with mentoring and providing technical guidance to more junior staff members while serving as an escalation point with senior level technical guidance. • Design and deploy best practices regarding system monitoring, change control, service level agreements, and in the creation of the company’s infrastructure policies and standards. • Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization. • Establish strong relationship with key technology stakeholders and facilitate, communicate, and collaborate with others in the definition, adoption and implementation of a coherent architecture Responsible for the maintenance, monitoring, configuration, and reliable operation of virtual servers, computer hardware, enterprise storage, networking and security systems. • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. • Perform regular backup operations and implement appropriate process for data protection, disaster recovery, and failover procedures. • Responsible for providing physician and staff with fast and reliable access to enterprise EMR system to ensure patient safety and privacy maintaining HIPPA compliance. Show less



Mainstay Systems Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Analyst

  • Jul 2006 - Oct 2007

  • Provide technical support on multiple IT contracts for the state government of Oklahoma and Iowa. • Maintain security clearance for work on sensitive government IT Systems including Oklahoma Law Enforcement Telecommunication System (OLETS). • Provide technical support on multiple IT contracts for the state government of Oklahoma and Iowa. • Maintain security clearance for work on sensitive government IT Systems including Oklahoma Law Enforcement Telecommunication System (OLETS).



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Double Agent

  • May 2004 - Jun 2006

  • Responsible for a variety of fulfillment duties which include delivery, installation, integration, networking and repair of consume electronics devices, with a primary focus on computing. • Responsible for managing inventory and maintenance of company provided vehicle. • Responsible for a variety of fulfillment duties which include delivery, installation, integration, networking and repair of consume electronics devices, with a primary focus on computing. • Responsible for managing inventory and maintenance of company provided vehicle.