Jesse Zuniga
IT Support Specialist at HealthHelp- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Server+
CompTIA -
MS365 - Modern Desktop Administration
Microsoft
Experience
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HealthHelp
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United States
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Hospitals and Health Care
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200 - 300 Employee
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IT Support Specialist
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May 2015 - Present
Setup, deploy, maintain and support all systems within the organization. Provide quality technical support and resolution for end users. Manage accounts in Active Directory, Exchange,Office365 and Telecom. Assist the Systems Admin team in ensuring all systems are up to date with security updates through SCCM, software/hardware upgrades, backups, and asset inventory management. Setup, deploy, maintain and support all systems within the organization. Provide quality technical support and resolution for end users. Manage accounts in Active Directory, Exchange,Office365 and Telecom. Assist the Systems Admin team in ensuring all systems are up to date with security updates through SCCM, software/hardware upgrades, backups, and asset inventory management.
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Empact IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Desktop Support Technician
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Feb 2013 - Apr 2015
Primary onsite support technician. Responsible for setup, maintenance, deployment and support of workstations, network devices and peripherals. Create, track, and follow up on ticket requests. Create and manage accounts in Active Directory, Exchange mailboxes, distribution groups, security groups, folder permissions and group policies. Setup, configure routers, firewalls, access points, and vpn connections. Primary onsite support technician. Responsible for setup, maintenance, deployment and support of workstations, network devices and peripherals. Create, track, and follow up on ticket requests. Create and manage accounts in Active Directory, Exchange mailboxes, distribution groups, security groups, folder permissions and group policies. Setup, configure routers, firewalls, access points, and vpn connections.
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Wright Business Technologies, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Help Desk Support Technician
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Sep 2011 - Dec 2012
Provide helpdesk and onsite support to all customers. Responsible for troubleshooting and maintaining all systems, performing hardware and software upgrades. Keeping track of all Helpdesk ticket requests and provide prompt resolution to all end users. Provide helpdesk and onsite support to all customers. Responsible for troubleshooting and maintaining all systems, performing hardware and software upgrades. Keeping track of all Helpdesk ticket requests and provide prompt resolution to all end users.
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Need Computer Help
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United States
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Computer and Network Security
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1 - 100 Employee
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IT consultant
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Jan 2010 - Dec 2010
Provide onsite support for clients. Repair any computer software and hardware issues. Basic server administration when required. Virus removals, networking, installation of wireless routers, switches, and network printers. Provide support via phone, email or chat. Provide onsite support for clients. Repair any computer software and hardware issues. Basic server administration when required. Virus removals, networking, installation of wireless routers, switches, and network printers. Provide support via phone, email or chat.
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PC Solutions
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IT Services and IT Consulting
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100 - 200 Employee
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Field IT Technician
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May 2009 - Dec 2009
Field technician for a client base. Setup, configure and maintain client's desktops, laptops, printers, scanners, POS, voip phone systems, server administration and data security and recovery. Field technician for a client base. Setup, configure and maintain client's desktops, laptops, printers, scanners, POS, voip phone systems, server administration and data security and recovery.
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Education
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2006 - 2008
ITT Technical Institute-Houston North
Information Technologies, Computer Systems Networking
Community
