Experience

Northeast Iowa Telephone Company

• Telecommunications
• 1 - 100 Employee

• Enhanced Services Sales Manager

  • Aug 2005 - Present

  Sells and supports Internet Services, Television services, PCS services andequipment. May also market and sell other non-regulated equipment and services.Prepares proposals for prospective sales to new and existing customers, prepares jobspecifications and quotes, conducts acceptance testing, works in tandem with theMarketing Manager in development of rates plans, multi-service bundles and identify& negotiate dealer agreements for PCS services.Essential Job Functions:Callls on customers to determine their needs for Internet, TV services and PCS service and wireless products and services. Preparesproposals, job specifications, and quotes for sale of equipment to newand existing customers. Processes customer orders upon acceptance ofproposals.Market and sell other non-regulated equipment and services.Negotiate agreements with non-traditional suppliers such as dealeragreements for PCS service.Work with Retail Service staff to develop understanding of products &services as well as improve sales techniques.Coordinate site surveys and installation dates with the Retail Services,Wireless Internet and Outside Plant departments.Knowledge, Skills, and Abilities:Knowledge of telecommunications technology, products and services.Knowledge of company policies and procedures.Knowledge of company products and services.Knowledge of marketing and sales practices and principles.Skill in operating various office equipment such as personal computer, varioussoftware programs, and telephone systems.Skill in operating PCS, wireless Internet, and other telecommunications equipment.Skill in identifying and resolving customer problems.Ability to communicate with customers, co-workers, and various business contacts ina professional and courteous manner.Ability to organize and prioritize multiple work assignments.Ability to work independently.Ability to make sound decisions using information at hand.