Experience

Catholic Order of Foresters

• United States
• Insurance
• 1 - 100 Employee

• Senior Life Underwriter

  • May 2022 - Present



OZARK NATIONAL LIFE INSURANCE

• United States
• Insurance
• 1 - 100 Employee

• Underwriter

  • Nov 2018 - May 2022



MetLife

• Kansas City, Missouri

• Underwriter

  • Jan 2015 - Nov 2018

  Underwriter Underwriter



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Shift Supervisor

  • May 2017 - Jan 2018



National Flood Services

• Overland Park, Kansas

• Underwriter

  • Oct 2013 - Jan 2015

  Understand and apply complex National Flood Insurance Program rules and regulations to individual flood insurance policies. Process all insurance agent inquiries which may include: Applications, endorsements, cancellations, quotes, renewals, reforms, and written inquiries. Correct policies using knowledge of underwriting components including but not limited to: Elevation certificates; zone determinations; refunds; agent commissions; community numbers and discounts; emergency programs; severe repetitive loss; preferred risk properties; grandfathering; pre-firm; post-firm; condos; rollovers; map revisions; policy date rules; disaster assistance; review of photographs; building foundations. Process flood insurance policies using technical systems such as the iSeries, Nautilus, FloodPro website, FEMA website, public records, and report queries. Determine the credibility of certain legal documents, loan closing documents, condominium bylaws, replacement cost documents, National Flood Insurance Program maps, and elevation data. Gather information to determine if the policy rating is correct or if a discrepancy is evident. Communicate complex technical information to agents, surveyors using written and/or verbal communication. Meet minimum performance standards determined by Key Performance Indicators. Provide training and effectively communicate information within the department as well as to the Training Department regarding trainee progress. Work independently with moderate supervision as well as within a team environment. Maintain an established level of productivity using time management techniques. Able to shift between priorities as needed throughout the workday. Show less



Farmers Insurance Group

• Olathe, Kansas

• Underwriter

  • Dec 2010 - Nov 2013

  Analyze, clarify and resolve difficult policy and account related questions from internal and external customers. Reviews problems and communicates with appropriate personnel to obtain information when necessary. Responds to customer inquiries through appropriate mediums. Attains performance level standards as outlined in performance objectives. Continues to build personal skill set by participating in in-house or outside insurance or industry related courses and seminars as deemed necessary to expand product and system knowledge. Stays current with relevant product(s). Understands organization’s overall strategy. Models Farmers core values. Performs other duties as assigned Show less



Sony Electronics

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Home Theater Sales

  • Sep 2009 - May 2010

  Sales Specialist for HDTV's and Home Theater surround sound systems. Sales Specialist for HDTV's and Home Theater surround sound systems.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate II

  • Oct 2006 - Sep 2009

  Sold Large Appliances Shelving Deliveries Outside Lawn and Garden Designed Kitchen Cabinets Sold Large Appliances Shelving Deliveries Outside Lawn and Garden Designed Kitchen Cabinets



Best Buy

• Retail
• 700 & Above Employee

• Sales Represenative-Appliances

  • Jul 2004 - May 2005

  Large and Small Appliance Sales Large and Small Appliance Sales



Sears Stores

• United States
• Retail
• 700 & Above Employee

• Sales Representative-Appliances

  • Dec 2002 - Jul 2004

  Appliance Sales Appliance Sales