Experience

ANDEN
• Argentina
• Technology, Information and Internet
• Technical Sales Specialist

  • Nov 2019 - Present

Aprilaire, a Division of Research Products Corporation
• Technical Support Specialist

  • Nov 2018 - Nov 2019


Samsung Telecommunications America

• Multi-Store Lead Consultant

  • Apr 2013 - Nov 2018

  -Brand ambassador for smart-phones, computing, imaging, and convergance items -Drive store-over-store brand sales increase -Sales reporting and analysis -Regular conference call participation -Reduce returns and exchanges through education and execution -Install and maintain constantly changing new electronics displays -Recruit and train sales staff -Work with mobile service providers Verizon, AT&T, and Sprint -Merchandising -Product hardare/software service and support -Android and Windows troubleshooting -Area canvasing for new initiatives -Use of MS Office programs: Word, Excel, Power Point -Facilitate training for 3rd party sales associates -Teach customer workshops -Manage 1-3 part time employees -Review performance -HR functions -Assist market manager in running market in their absence Show less



MarketSource Inc.

• United States
• Advertising Services
• 700 & Above Employee

• LG Territory Specialist

  • May 2017 - Oct 2017

  • Relentless support of retail outlets (COR / Indirect / National Retail) in assigned geographic territory • Maximize store sales and in-store presence • Establish Brand advocacy through strategic training and salesmanship • Build and maintain strong professional relationships with all in-store personnel that can be leveraged for increased sales • Serve as a consultant to client to help them improve profitability through increased sales volume and product mix • Educate and train locations on our client's products, programs and promotions • Drive category value and consumer relevance • Coordinate and conduct in-store sale days and in-store huddle meetings to drive product knowledge and sales growth. • Ability to manage territory to specific sales numbers and business plans • Ensure proper placement of select POP materials-increase share of space • Suggest ways to improve process or marketing at POS • Maintain a thorough understanding of the products and associated accessories of our client and its competitors • Learn and effectively execute new launch materials/products • Collaborate with management on performance goals • Analyze data to identify sales trends and create actionable solutions • Support local and/or national events/trade shows as needed • Development of a sales strategy and perform in-store assisted sales to drive sell-through performance • Work with carrier and dealer agent leadership to anticipate and solve concerns and plan for upcoming events, seasonal changes, new product launches, etc. • Engage the dealer channel with concerted efforts geared towards large orders • Develop and implement new regional customer events and incentive programs • Provide feedback to product managers and field management on issues, opportunities, and competitor activities Show less



Radioshack Mobile/Target Mobile

• District Lead Sales Manager

  • Dec 2011 - Apr 2013

  • Drive bottom line profitability in mobile phone sales, and office max electronics sales • Recruit, hire, and train sales staff • Provide advice for business technology/ mobile solutions • Work with wireless providers Verizon, AT&T, and Sprint • Merchandising • Bank management, scheduling, shipping product, reporting, and filing, as well as other day-to-day retail business functions • Inventory Management • Conference call leader • Resource for other managers when DM unavailable • New manager trainer Show less



American TV

• United States
• Retail
• 100 - 200 Employee

• Sales Manager

  • Aug 2006 - Oct 2011

  • Leader of team of 15 sales professionals as well as 5 floor crew directly, 45 sales pros and various support areas indirectly • Coach and train sales team on behavior development • Recruitment and retention of tenured sales staff • Manage sales tracking, analysis, and reporting • Create work schedules • Run creative and informative group meetings and trainings • Implement corporate sales training initiatives • Handle escalated customer issue resolution • Vendor relations with company representatives • Sales (keep skills sharp and lead by example) Show less



Steinhafels

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sales Professional/MIT

  • Mar 2005 - Jul 2006

  • Main sales floor, commission furniture sales, interior design • Client follow-up/ relationship development • Special order completion, tracking, & troubleshooting • Merchandising • Business development teams member • Vendor representative contact • Credit Processing • Main sales floor, commission furniture sales, interior design • Client follow-up/ relationship development • Special order completion, tracking, & troubleshooting • Merchandising • Business development teams member • Vendor representative contact • Credit Processing



Best Buy

• Retail
• 700 & Above Employee

• Department Manager/Supervisor

  • Oct 1995 - Aug 2004

  • Supervise up to 15 employees directly, 100+ indirectly • Store trainer • Apply, teach, and coach customer service standards & sales process standards • Uphold stringent merchandising standards • Implement new processes and procedures • Track and analyze business results • Develop and implement business plans • Recruit talent • Interview applicants • Create work schedules • Review employee performance • Hold employees accountable for performance • Maintain functionality of level 2 electronics displays • Perform computer diagnosis and repair • Install and troubleshoot home & mobile electronics • Use & teach multiple company computer applications • Use & teach POS systems • Manage customer contact for web based orders • Store manager on duty • Loss prevention • Inventory control and maintenance • Process Improvement • Policy Development • Microsoft Word & Excel • Team player • Customer interaction • Problem solving Show less