QA Analyst

• Dec 2022 - Present

Fitness Equipment Specialist

• Jun 2021 - Dec 2022

Nike Run Club (NRC) Coach

• Jan 2016 - Dec 2022

As a NRC Coach, it is our goal to get everyone running and make sure that all runners* finish better than they started. • Lead weekly runs for Nike Run Club and East Room Run Club members • Built relationships with members and helped them achieve their running goals • Assist with Nike Run Club events and activations • Built out run routes and organized group initiatives

Retail Sales Associate

• Mar 2015 - Dec 2018

• Responsible for the sales of footwear and apparel • Maintained store appearance and cleanliness • Required to open and close store regularly • Assisted in receiving, organizing and transferring store product • Excelled at guiding consumers through the consumer journey from entry to purchasing • Regularly selected to work Nike launch events for new products and services

Quality Assurance Specialist - Live OPs

• Oct 2018 - Jun 2021

Projects- Watch Dogs: Legion • Acted as dedicated QC to Live Ops, funneling relevant information to online team • Regular testing of production builds • Worked with production and leadership to build out testing plans • Presented new ideas and concepts for managing the workflow to task completion and meeting project milestones • Sign off on builds and content for deployment Projects- Watch Dogs: Legion • Acted as dedicated QC to Live Ops, funneling relevant information to online team • Regular testing of production builds • Worked with production and leadership to build out testing plans • Presented new ideas and concepts for managing the workflow to task completion and meeting project milestones • Sign off on builds and content for deployment

National Account Executive

• Jun 2017 - Sep 2018

• Responsible for sales of Virtual Reality application development, platform development, and event services • Built client base and lead pipeline through LinkedIn and cold calling • Provided virtual reality presentations and liaised with prospective clients • Managed client accounts • Coordinated Virtual Reality events from setup to tear down • Operated Virtual Reality stations at events • Responsible for sales of Virtual Reality application development, platform development, and event services • Built client base and lead pipeline through LinkedIn and cold calling • Provided virtual reality presentations and liaised with prospective clients • Managed client accounts • Coordinated Virtual Reality events from setup to tear down • Operated Virtual Reality stations at events

Account Executive

• Mar 2017 - Sep 2017

• Responsible for sales of Digital Marketing Services • Built client pipeline through social research, cold calling, and canvassing • Created presentations for prospective clients • Managed client accounts with daily website status checks, weekly performance analysis reports, and monthly meetings • Ensured all contractual obligations were consistently met • Responsible for sales of Digital Marketing Services • Built client pipeline through social research, cold calling, and canvassing • Created presentations for prospective clients • Managed client accounts with daily website status checks, weekly performance analysis reports, and monthly meetings • Ensured all contractual obligations were consistently met

Supervisor/ Key Holder

• Oct 2016 - Apr 2017

• Responsible for maintaining staff operations • Closed and balanced cash registers each night • Provided nightly and weekly sales reports • Did weekly accounting and organized monthly expense reports • Ensured guests were receiving optimal service • Managed conflicts and customer complaints • Responsible for maintaining staff operations • Closed and balanced cash registers each night • Provided nightly and weekly sales reports • Did weekly accounting and organized monthly expense reports • Ensured guests were receiving optimal service • Managed conflicts and customer complaints

NIKE Running Brand Intern

• Jun 2016 - Sep 2016

• Assisted Account Manager in campaign management, event planning, logistics and execution • Responsible for researching and acquiring sources for event initiatives • Responsible for purchasing of equipment and event resources • Managed inventory of brand product • Managed Brand Ambassadors working events • Built and managed the delivery of brand influencer kits • Created decks for client presentations • Assisted Account Manager in campaign management, event planning, logistics and execution • Responsible for researching and acquiring sources for event initiatives • Responsible for purchasing of equipment and event resources • Managed inventory of brand product • Managed Brand Ambassadors working events • Built and managed the delivery of brand influencer kits • Created decks for client presentations

Fitness centre supervisor

• Sep 2014 - Apr 2015

- Managed entry of members into facility - Provided assistance and fitness advice to members when requested - Maintained cleanliness of facility - Managed entry of members into facility - Provided assistance and fitness advice to members when requested - Maintained cleanliness of facility

Customer Service

• Jun 2014 - Sep 2014

- Opening and closing of venue - Provided high class customer service - Maintained cleanliness of venue during events - Opening and closing of venue - Provided high class customer service - Maintained cleanliness of venue during events