Experience

Cayenta

• Canada
• Software Development
• 100 - 200 Employee

• Senior Business Intelligence Analyst

  • Jan 2020 - Present

• Business Systems Analyst

  • Jan 2013 - Jan 2020

  Leveraging the power of the Cayenta ERP platform, I design and build custom interfaces to resolve business problems as well as create reporting models to provide business intelligence. Because this project driven role requires the ability to effectively translate business requirements and integrate them into technology, I am comfortable working with a wide range of teams and project scopes. My success is due in part to the ability to create a rapport with clients.Specific duties include:· Producing Functional Design Documents. · Developing interfaces to external systems (payments, meter reading systems, supplier systems, GIS systems, work management systems).· Designing portals and dashboards using complex SQL queries.· Reverse-engineering and reconstructing legacy solutions.

• Lead Software Technical Consultant

  • Aug 2008 - Jan 2020

  Installed and maintained the Cayenta suite of ERP and Utilities Management products. Working directly with both the software development team as well as the clients themselves, I have been able to gain experience in translating technical documentation into user guides, and also interpret user requirements into technical requests. Despite an untested set of technical skills at the time, I was able to quickly learn the technology and become the team lead. Having a drive to document, I soon gained a reputation for being the go-to person for information and advice. Specific Duties include:· Installation/maintenance of Oracle 9i/10/11g and SQL Server.· Database administration. · Installation/maintenance of Apache Tomcat web services.· System Administration training for clients using remote tools and on-site visits.· Creating documentation for technical departments and end users.



Salon Label Inc. (dba SLI Beauty)

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Senior Chemist

  • Feb 2007 - Aug 2008

  Developed and produced naturally derived personal care products sold in the US. At the time, this was a start-up company with few employees and little capital, so a wide variety of skills were called upon such as R&D, strategic planning, logistics, and customer service. Teamwork was critical in this chaotic, exciting environment. Specific duties include: · Formulation of personal care products using temperamental natural and organic ingredients. · Implementation of a QA/QC program and production tracking. · Shipping/receiving products and chemicals. · Travel to client sites to resolve issues and research opportunities.



SGS AXYS

• Canada
• Environmental Services
• 1 - 100 Employee

• Laboratory Supervisor

  • 2005 - 2007

  AXYS is a trace organics analysis laboratory based in Sidney BC. As part of the sample preparation team, I was in charge of hiring, scheduling, and long term planning. While engaged in this role I taught myself SQL and refurbished a database containing 20 years’ worth of analytical inventory data. This taste of IT fostered an interest that led me to begin learning Java. Specific duties include · Supervision of laboratory chemists. · Development of analytical procedures. · QA audits. · Investigation of OHS incidents and concerns.