Business Growth Specialist

• Jul 2022 - Present

Business Operations Analyst

• Feb 2020 - Aug 2022

Industrial Organizational Psychology Consultant

• Nov 2018 - May 2019

• Administered psychological, behavioral, and cognitive ability test and assessments that facilitated the selection and promotion process. • Collected data and interpreted results from cognitive ability assessment to screen applicants from phase I selection process. • Conducted interviews and wrote comprehensive executive reports. • Assisted in qualifying and disqualifying candidates based on the collected data from assessment centers. • Performed data mining and environmental… Show more • Administered psychological, behavioral, and cognitive ability test and assessments that facilitated the selection and promotion process. • Collected data and interpreted results from cognitive ability assessment to screen applicants from phase I selection process. • Conducted interviews and wrote comprehensive executive reports. • Assisted in qualifying and disqualifying candidates based on the collected data from assessment centers. • Performed data mining and environmental analysis for business expansion. • Conducted job analysis for maintenance and operator positions to improve company training process. • Conducted initial triage of all HR email and phone call inquiries, policies and procedures. • Developed and maintained all appropriate data entry collections. • Responsible for assisting with processing of personnel actions. • Assembled information for equal employment opportunity (EEO) investigations while ensuring and maintaining confidentiality. • Researched information to assist supervisors on employee benefits and services. • Participated in establishing HRM program goals and objectives. • Prepared transmittal documents to ensure that personnel actions and other material are forwarded to the requesting Human Resource center for processing. • Ensured reviews of all submitted performance appraisal forms for accuracy and completeness. • Assisted Human Resource specialists, and supervisory officials by performing technical and administrative work. • Ensured Human Resource recordkeeping compliant and current. • Performs other duties as assigned. Show less • Administered psychological, behavioral, and cognitive ability test and assessments that facilitated the selection and promotion process. • Collected data and interpreted results from cognitive ability assessment to screen applicants from phase I selection process. • Conducted interviews and wrote comprehensive executive reports. • Assisted in qualifying and disqualifying candidates based on the collected data from assessment centers. • Performed data mining and environmental… Show more • Administered psychological, behavioral, and cognitive ability test and assessments that facilitated the selection and promotion process. • Collected data and interpreted results from cognitive ability assessment to screen applicants from phase I selection process. • Conducted interviews and wrote comprehensive executive reports. • Assisted in qualifying and disqualifying candidates based on the collected data from assessment centers. • Performed data mining and environmental analysis for business expansion. • Conducted job analysis for maintenance and operator positions to improve company training process. • Conducted initial triage of all HR email and phone call inquiries, policies and procedures. • Developed and maintained all appropriate data entry collections. • Responsible for assisting with processing of personnel actions. • Assembled information for equal employment opportunity (EEO) investigations while ensuring and maintaining confidentiality. • Researched information to assist supervisors on employee benefits and services. • Participated in establishing HRM program goals and objectives. • Prepared transmittal documents to ensure that personnel actions and other material are forwarded to the requesting Human Resource center for processing. • Ensured reviews of all submitted performance appraisal forms for accuracy and completeness. • Assisted Human Resource specialists, and supervisory officials by performing technical and administrative work. • Ensured Human Resource recordkeeping compliant and current. • Performs other duties as assigned. Show less

Administrative Assistant

• Dec 2017 - Jan 2019

• Assists the public contact team on their daily functions related to customer service. • Conduct additional screening or follow-up with counselee to determine if their needs have been met when additional questions were posed after the initial screening. • Distributed forms to veterans, widows and/or dependents when necessary during application process or requests for benefits. • Called qualified applicant regarding benefits status, respond to customer e-mails, voice messages, and text… Show more • Assists the public contact team on their daily functions related to customer service. • Conduct additional screening or follow-up with counselee to determine if their needs have been met when additional questions were posed after the initial screening. • Distributed forms to veterans, widows and/or dependents when necessary during application process or requests for benefits. • Called qualified applicant regarding benefits status, respond to customer e-mails, voice messages, and text regarding benefits. • Conducted one-on-one training for beneficiaries outlining VA education policies and procedures. • Maintained and process historical and contemporary customer files and documents. • Screened applicant resumes, conducted interviews and inform all job applicants of their application status. • Assists in quality assurance of all Reasonable Accommodation correspondences. Show less • Assists the public contact team on their daily functions related to customer service. • Conduct additional screening or follow-up with counselee to determine if their needs have been met when additional questions were posed after the initial screening. • Distributed forms to veterans, widows and/or dependents when necessary during application process or requests for benefits. • Called qualified applicant regarding benefits status, respond to customer e-mails, voice messages, and text… Show more • Assists the public contact team on their daily functions related to customer service. • Conduct additional screening or follow-up with counselee to determine if their needs have been met when additional questions were posed after the initial screening. • Distributed forms to veterans, widows and/or dependents when necessary during application process or requests for benefits. • Called qualified applicant regarding benefits status, respond to customer e-mails, voice messages, and text regarding benefits. • Conducted one-on-one training for beneficiaries outlining VA education policies and procedures. • Maintained and process historical and contemporary customer files and documents. • Screened applicant resumes, conducted interviews and inform all job applicants of their application status. • Assists in quality assurance of all Reasonable Accommodation correspondences. Show less

Hospital Corpsman

• Aug 2007 - Apr 2017

• Processed medical and dental documents in conjunction with Hospital online database to ensure proper coding and billing that resulted in a 15% increase in access to care and 80% decrease in billing errors. • Oversaw mandated training and personal development for 11 direct reports and 9 civilian employees. • Developed incentive program that increased departmental performance and motivation 100%. • Maintained health and dental records for over 7k personnel and their beneficiaries… Show more • Processed medical and dental documents in conjunction with Hospital online database to ensure proper coding and billing that resulted in a 15% increase in access to care and 80% decrease in billing errors. • Oversaw mandated training and personal development for 11 direct reports and 9 civilian employees. • Developed incentive program that increased departmental performance and motivation 100%. • Maintained health and dental records for over 7k personnel and their beneficiaries. • Performed validation reports to ensure operational readiness and deployment status. • Trained over 20 newly appointed supply and safety assistants in departmental policies and procedures that contributed to the uninterrupted delivery of quality care to over 7k sailors and their families resulting in a steady 94% operational readiness. • Tracked and reported employment hours for six civilians that resulted in the timely distribution of payroll totaling in $150k.

Logistics Specialist

• Apr 2013 - Apr 2015

• Provided effective administrative supervision to over 15 supply assistants and 12 safety officers in the delivery of seamless logistic support to every department in the hospital and several international consumers. • Consulted senior management on Hazardous Waste and Disposition policy updates. • Updated Hospital policies in accordance with DOT regulations and OSHA guidelines. • Maintained financial invoices, records, and documents to ensure best practice standards. • Conducted… Show more • Provided effective administrative supervision to over 15 supply assistants and 12 safety officers in the delivery of seamless logistic support to every department in the hospital and several international consumers. • Consulted senior management on Hazardous Waste and Disposition policy updates. • Updated Hospital policies in accordance with DOT regulations and OSHA guidelines. • Maintained financial invoices, records, and documents to ensure best practice standards. • Conducted inventory and material analysis investigation for 300 equipment items. • Coordinated with multiple supply consolidation points in Europe and US to ensure effective communication and expectation were met (i.e., payment, item receipts, and item quality). • Maintained and updated policies and procedures in accordance with host country policies. • Financial specialist – maintained sales and invoice documents and a monthly budget of 30K. As a government credit card holder process over 600 requisitions and open purchase request. • Project Management: Reviewed and updated Hazardous Waste and Disposition policy for Hospital by aligning host country laws and US DOT, OSHA, JCAHO and military installation policies. • Managed the monthly medical OPTAR (Operating Target) budget of over $80k using Excel spreadsheets to process over 200 requisitions. • Renovated, relocated and conducted a complete wall-to-wall inventory of 500 supply and equipment items worth over $160k.