Experience

Lombardo Technology Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Engineer

  • Jul 2021 - Present

  Built, designed, and maintained network infrastructure for over 50 small to medium businesses. Installed, configured, tested and maintained operating systems, application software and system management tools. Managed, tracked and coordinated problem resolution and escalation processes. Troubleshot complex multi-vendor network service provider issues. Provided network support services for devices such as hubs, bridges, routers and other hardware. Provided complete end-to-end engineering and installation of route-based IP network solutions. Monitored network capacity and performance to diagnose and resolve complex network problems. Recommended options for disaster recovery, remote access, network appliances, servers and directory services security. Performed virtual machine provisioning, VM priority setup and template cloning. Show less



99 Technology Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior System Engineer

  • Feb 2019 - Jul 2021

  Installed, configured, tested and maintained operating systems, application software and system management tools Oversaw network performance, making changes when needed to boost overall efficiency and performance Planned implementation of network enhancements and upgrades Managed application patches, data backup, security changes and network configurations Online Digital - page 1 Replaced and install servers and loaded and tested software applications Analyzed, troubleshoot and enhanced network performance to drive efficiency Configured, tested and maintained LAN/WAN components and connections Managed purchasing and installation of network equipment such as core routers and switches. Handled projects and escalations for over 30 small to medium businesses. Show less



TAZ Networks, Inc.

• United States
• Computer Networking Products
• 1 - 100 Employee

• Network Administrator

  • Jun 2017 - Feb 2019

  Installed, configured, and supported local area network LAN, WAN, and internet systems for 25 large businesses. Optimized network operations by monitoring, troubleshooting and enforcing NIST security compliance Monitored stability of network and wireless services to deliver comprehensive stability Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations Protected assets and users with effective firewall solutions and strict security protocols Backed up support desk team to handle user problems and technical concerns. Show less

• Help Desk Supervisor

  • Jan 2014 - Jun 2017

  Managed customers' expectations of support and technology functionality in order to provide positive user experience Recruited, trained and supported help desk technicians Made recommendations regarding information technology infrastructure overhauls Implemented, developed and tested installation and update of file servers, print servers and application servers Evaluated under-performing areas and developed solutions for improvement Oversaw network performance, making changes when needed to boost overall efficiency. Installed, modified and repaired software and hardware to resolve technical issues. Used ticketing systems to manage and process support actions and requests. Directed staff of 4 help desk members . Show less