Jesse English
Trainee Accountant at Cobia Accounting and Payroll- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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Organization Communication
LinkedInMar, 2019- Nov, 2024 -
Learning from Failure
LinkedInFeb, 2019- Nov, 2024 -
Managing Stress for Positive Change
LinkedInFeb, 2019- Nov, 2024
Experience
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Cobia Accounting and Payroll
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United Kingdom
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Accounting
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1 - 100 Employee
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Trainee Accountant
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Aug 2019 - Present
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The MDU
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United Kingdom
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Financial Services
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200 - 300 Employee
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Membership Services Adviser
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Jan 2016 - Aug 2019
• The Medical Defence Union (MDU) is the UK’s leading medical defence organisation responsible for providing doctors and other medical professionals with professional indemnity. The MDU is a non-profit organisation led and staffed by doctors.• This position entails making and receiving telephone calls in order to update member account details and subscriptions. I am also expected to answer queries regarding medical indemnity and advise members of the most cost-effective way of indemnifying themselves. • Key responsibilities include responding to inbound member correspondence and applications to agreed accuracy and productivity standards. Alongside this, I am responsible for logging and attempting to rectify adverse incidents and complaints.• A secondary element to this role involves converting prospective members, and retaining existing members in order to maintain and build upon MDU market share.• Taking responsibility for the achievement of key performance indicators and contributing to team performance is also central to this role.
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University of Manchester Students' Union
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United Kingdom
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Higher Education
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100 - 200 Employee
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Student Mentor
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Aug 2014 - Jul 2015
The Global Friends Programme requires the mentorship of a group of 3-5 students to aid them in their transition to student life in Manchester by supporting them academically, socially and culturally. The Global Friends Programme requires the mentorship of a group of 3-5 students to aid them in their transition to student life in Manchester by supporting them academically, socially and culturally.
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Intern
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Oct 2013 - Jul 2014
• As part of my Erasmus year abroad on the French speaking island of Martinique, I undertook an internship with 2AF - GROUPE Alain ANGELE, a small enterprise involved in the trade of auto parts and accessories.• Responsibilities included liaising with and assisting clients, facilitating the growth of the company’s social networking presence, as well as highlighting general areas for business development and improvement.• In addition to improving my level of French proficiency, this role allowed me to exercise my customer service skills and has given me first-hand experience of internal business operations.
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WAC PERFORMING ARTS AND MEDIA COLLEGE
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United Kingdom
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Higher Education
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1 - 100 Employee
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Youth Mentor
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Aug 2009 - Aug 2012
• This position required me to work on arts and media based summer projects, leading young people from disadvantaged backgrounds and those suffering with learning and physical disabilities. This role involved ensuring personal, educational and social development of all young people in attendance.• Through dealing with parental inquiries and complaints, I was able to thoroughly refine my customer service skills.• This job has also provided me with invaluable teamwork experience as a result of week-long residential and camping trips. These outings required the utmost level of awareness and team coordination in order to ensure the safety and well-being of the young people in question.
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Waitrose & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Customer Service Assistant
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Nov 2009 - Oct 2011
• The primary elements to this role entailed stock replenishment and rotation whilst constantly providing the highest levels of customer service to ensure repeat customers.• Working for Waitrose has greatly improved my abilities to work interdependently. Strong teamwork skills, being a crucial element to the job, hugely contributed to the business’s overall efficiency. I have encountered and dealt with numerous customers in many different situations varying from serious complaints to bespoke shopping orders.
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Education
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ACCA
ACCA student, Accounting and Finance -
The University of Manchester
Business & Management & Modern Languages (French), Business Administration and Management, General -
Woodhouse College
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Buckingham College School
GCSEs