Experience

Calcasieu Teachers & Employees Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• President/CEO

  • Jan 2019 - Present



WellSpring Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• VP of Lending

  • Jul 2012 - Dec 2018



Calcasieu Teachers & Employees Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Assistant Manager

  • Dec 2007 - Jul 2012

  This position was equivalent to 2nd in command at the credit union. Worked directly with the CEO to oversee staff in daily operations, prepare reports for the Board of Directors, including, but not limited to the financials and key ratios, prepare the NCUA 5300 Call Report, and develop all policies and procedures for the credit union. Worked to establish new products in our lending area such as GAP & Extended Warranty and train staff on how to cross-sell these products. Helped to develop an incentive program for GAP & Extended Warranty. Worked to establish a relationship with a CUSO to begin offering 1st mortgages. Worked directly with the System Administrator to oversee the core processing system and the windows network. Show less



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Teller Supervisor/Branch Operations Manager

  • Mar 2007 - Nov 2007

  In 2005 Capital One acquired Hibernia National Bank. As a Teller Supervisor, oversaw approximately 10-12 tellers at the branch. Duties included: training & developing new tellers, staffing/scheduling of teller staff, preparing over/short and other teller related reports. After being promoted to Branch Operations Manager duties included: overseeing not only the teller staff, but also the internal operational tasks of the branch, worked directly with internal auditors to assure the branch operated within company policies. While in this position, was able to secure a 98% rating for our branch, which served as the highest rating for the region. Show less



Hibernia Bank

• United States
• Banking
• 1 - 100 Employee

• Teller/Customer Service Representative

  • Apr 2005 - Mar 2007

  Returned to Hibernia as a teller and quickly moved to a customer service position. Duties included: handling any customer service items from ordering replacement debit cards to ACH disputes to debit card fraud or check fraud. Moved over to new accounts where duties included: opening new accounts, processing loans, working with new and existing customers to fulfill their financial needs. Returned to Hibernia as a teller and quickly moved to a customer service position. Duties included: handling any customer service items from ordering replacement debit cards to ACH disputes to debit card fraud or check fraud. Moved over to new accounts where duties included: opening new accounts, processing loans, working with new and existing customers to fulfill their financial needs.



IMB (International Mission Board)

• United States
• Religious Institutions
• 500 - 600 Employee

• Assistant Logistics Coordinator/Tanzania, East Africa

  • Sep 2002 - Sep 2004

  Served as a missionary to East Africa for 2 years upon completing my bachelors degree. Duties included: maintaining payroll for national employees, overseeing staff for the office, overseeing the staff and reservations of a hotel that was owned by the office, & many other duties that supported the other missionaries in the country. Served as a missionary to East Africa for 2 years upon completing my bachelors degree. Duties included: maintaining payroll for national employees, overseeing staff for the office, overseeing the staff and reservations of a hotel that was owned by the office, & many other duties that supported the other missionaries in the country.



Hibernia Bank

• United States
• Banking
• 1 - 100 Employee

• Teller/Vault Teller

  • Mar 1998 - Jul 2002

  Duties included: deposits, withdrawals, savings bonds, handling large volumes of cash while serving as vault teller. Duties included: deposits, withdrawals, savings bonds, handling large volumes of cash while serving as vault teller.