Experience

The Padellers

• Netherlands
• Spectator Sports
• 1 - 100 Employee

• Club Manager - Amstelpark

  • Jun 2023 - Present

• Clubhost - Amsterdam-West

  • Oct 2022 - May 2023



Crisp

• Netherlands
• Retail Groceries
• 200 - 300 Employee

• Operations Improvement Specialist

  • Jul 2022 - Sep 2022

  Crisp is the supermarket app that brings you better food. We deliver fresh, seasonal and affordable products from hundreds of independent producers to families all over the Netherlands. That’s how we make good food accessible to more people.We’re proud of our award-winning app, rapid growth and nimble teamwork. Together, we keep pushing the envelope. And we make sure to enjoy every minute of it.As Operations Improvement Specialist, I am responsible for implementing and realising improvement projects within the operations of Crisp. Want to get on board? We’re always looking for talent. Show less

• Expansion Specialist Operations

  • May 2022 - Jun 2022

  Crisp is the supermarket app that brings you better food. We deliver fresh, seasonal and affordable products from hundreds of independent producers to families all over the Netherlands. That’s how we make good food accessible to more people.We’re proud of our award-winning app, rapid growth and nimble teamwork. Together, we keep pushing the envelope. And we make sure to enjoy every minute of it.As Expansion Specialist Operations, I am responsible for building new operations and expanding existing operations. Want to get on board? We’re always looking for talent. Show less



felyx - Now hiring! ⚡️

• Process Improvement Associate | Global Operations

  • Jan 2022 - May 2022

  As Process Improvement Associate in the Global OPS team I was responsible for optimising our operations on a global level. In this role, I worked on a project basis to initiate and implement improvement initiatives to increase the efficiency and effectiveness of operational processes, while simultaneously reducing operational costs.

• Fleet Manager Amsterdam

  • Sep 2020 - Jan 2022

  As Fleet Manager I was responsible for leading the operation of Amsterdam, which consisted of both managing the local team and managing the fleet of e-mopeds. In this role, I greatly developed the following competencies:• Operational management - managing a dynamic 450+ shared moped operation by taking ownership of all different aspects of the operation (i.e., repairs & maintenance, logistics, battery swap operation, project management), with the ultimate goal of maximising the availability, distribution and quality of the fleet of mopeds. In this role, it was key to run day-to-day operations in a cost-conscious way while simultaneously aiming for continuous improvement by implementing new processes.• People management - managing a team of 15+ direct reports. As manager, I was responsible for hiring, directing, empowering and developing my team to achieve our business objectives.• Data-driven decision making - analysing, interpreting and leveraging data from dashboards and custom queries to guide operational decisions, measuring performance (using KPIs) and identifying opportunities to enhance our operation.• Stakeholder management - effectively collaborating, negotiating and communicating with both internal stakeholders (e.g, team members, other departments, Management Team) and external stakeholders (e.g., customers, partners, municipality of Amsterdam) to maintain good relationships. Show less

• Operations Support Agent

  • Feb 2020 - Aug 2020

  As Operations Support Agent I performed various activities within the operation of Amsterdam, with the ultimate goal of maximising the availability and quality of our fleet of e-mopeds to ensure the best possible UX to our customers when driving our mopeds. These activities included:• Performing small repairs and maintenance of our mopeds• Transporting mopeds to optimise the fleet distribution• Providing excellent on-location assistance to customers as well as complaint resolution to different stakeholders (e.g., customers, local residents, municipality) Show less

• City Management Intern

  • Sep 2019 - Jan 2020

  In my position as City Management Intern within the Operations team I worked on several projects in which I analysed and optimised business processes of the operations of felyx within the Benelux market.• Performed in-depth data analysis to identify bottlenecks in operational processes• Developed a series of actionable recommendations to increase the efficiency and effectiveness of our operations, presented to the City Managers in the form of a structured report• Executed an optimisation plan - from development to implementation - for our local operations, in close collaboration with the City Managers and Engineering team. The internship was an extracurricular activity that enabled me to gain relevant professional experience and kickstart my professional career, while simultaneously making a positive impact by radically improving global urban mobility. Proud to be the first ever intern hired by felyx. Show less



Athlon Nederland

• Netherlands
• Financial Services
• 400 - 500 Employee

• Hiker

  • Oct 2017 - Feb 2020

  In my role as Hiker at Athlon I was responsible for collecting and delivering rental cars and lease cars to both private clients and business clients throughout the Netherlands. The job consisted of transporting cars from location A to location B in a safe and efficient way, as well as providing an excellent handover of the car with a customer-oriented approach. Besides the fact that I became acquainted with providing mobility solutions and I learned more about the automotive industry, I also gained valuable knowledge and skills with regards to planning and organising a logistical operation. Furthermore, handling the diverse situations with clients contributed to the development of my problem-solving skills and communication skills as well. Show less



Instock

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Food Rescue Driver

  • Mar 2018 - Aug 2018

  Instock aims to fight food waste by turning food surplus into delicious meals. Food surplus of Albert Heijn, created by disparities between supply and demand and aesthetically inferior products with low propensity to buy, is collected at their distribution centers and - after a quality check and repackaging - resold via Instock's webshop at a discounted price. In my role as Food Rescue Driver within the operation of Instock I was responsible for picking and delivering orders to the restaurants of Instock as well as to external customers. Show less