Senior Lead Designer

• Nov 2021 - Present

Senior UI UX Designer

• Dec 2015 - Oct 2021

• Lead the UI & UX designs for various mobile and web projects aimed to provide efficient and reliable wealth and investment management solutions for Banks and Family Offices and other clients in the Financial Technology and Wealth Management Industry. • Part of the decision makers in developing project vision and roadmap planning involving product management, sales and marketing, and development team• Work closely with management team and agile engineering team from early stage of project; from concept and ideation to creating user personas, user journey mapping, user stories, sitemaps, user flows, wireframes to hi-fidelity mockups and clickable prototypes• Collaborate with cross-functional teams in solving user problems through user research, functional and usability testing, design thinking, user centric design and UI design best practices.• Plan and direct design innovations and improvements in development sprints focusing in solving user needs and better experience• Manage and design marketing and sales pitch, promotional videos, demo prototypes, user guides and other marketing collaterals• Create and implement style guides and branding guidelines to maintain cross-platform consistency• Manage and provide trainings in UI, UX and design tools for Junior Designers

UI UX Web Designer

• Aug 2013 - Dec 2015

YuuZoo is a developer of mobile-optimized and device agnostic targeted social e-commerce networks for businesses and consumers. Some of the roles and activities being provided are:• Research and recommend web designs as per the market trend• Designs and creates graphics for web templates, mock-ups, logos, newsletters and other digital assets.• Does UI/UX prototyping and designing• Designs and evaluates user interactions• Creates sketches and wireframes for user interfaces from the broadest concepts to the details of fit-and-finish• Designs and creates mobile digital assets for iPhone and Android applications• Designs and develops responsive / device agnostic web pages using HTML, CSS and jQuery• Handles website’s management tools and FTP for uploading digital assets and modifying CSS and HTML files.• Coordinates with communications, project management and marketing team for designing website proposals, marketing materials and website contents

Freelance UI/UX, Graphic & Web Designer

• May 2007 - May 2015

Product / Games Account Manager

• Feb 2012 - Feb 2013

• Manages more than 20 Web Games from different genres such as Role Playing, Arcade, Shooting, Strategy, Simulation and Casino Games• Coordinates with publishers from different countries to successfully launch and operate games• Provides strategies to help publishers increase their user base and their game revenue• Promotes good communication between Friendster and the publishers• Does regular functionality tests for possible game bugs or glitches• Coordinates with publishers and internal teams in fixing reported bugs or glitches• Performs data analysis to better understand and improve the game's performance• Works with Marketing and Creatives Team in conceptualizing marketing programs and materials for the game and its promos

Community Management Head / Product Associate

• Apr 2011 - Feb 2012

• Handled a group of Game Masters and Community Managers for games such as RAN Online, CABAL Online, Dragonica, Audition Dance Battle, Band Master and Point Blank• Lead in conceptualization and implementation of community events, programs and gatherings to acquire and retain users • Make use of different social networking sites to communicate with gamers and e-viral game news and announcements• Write and post news, articles and game guides for posting on game blogs and SNS• Communicate with the gamers during events to make sure that they are having fun and to gather their feedback• Assist the Product Manager in planning and implementing of programs, activities and campaigns for user acquisition, retention and increase monetization• Perform game data analysis to better understand and improve the game's performance

Product Manager

• Jun 2010 - Apr 2011

• Managed MMO games such as Luna Online and X-Machine Online; and Web Games such as Funmily Poker and Business Tycoon Online• Was able to conceptualize and lead the implementation of a monetization program for Luna Online• Perform strategic and tactical programs, activities and campaigns to increase profitability of assigned game titles• Coordinate with various departments to ensure proper execution of projects, plans and programs• Coordinate with foreign partners such as Hong Kong, China and Korea for product development and projects• Perform data analysis to better understand and improve the overall performance of the game• Lead and coordinate with the Game Masters in testing of new games and patches

Game Master Manager

• Feb 2009 - Jun 2010

• Responsible in hiring, managing and training the Game Masters on a 24/7 shift• Planned and lead the establishment of the company's Customer Service / Community Channels such as Forums, Live Chat, CS Ticket, Hotline and Blog• Self-studied and familiarized game moderation and monitoring tools• Monitor and evaluate the Game Masters' performance• Conceptualize and lead in implementing in-game and on-ground events• Lead and disseminate tasks in testing new games, bugs and game patches• Lead and monitor the game for possible occurrence of bugs or cheats• Lead and analyze possible fix for game bugs or cheats• Implement and update game policies, rules and regulations• E-viral game updates to websites, forums and social networking sites• Strictly monitor GM access and logs to different tools making sure that all actions undergo proper process and necessary approvals

Community Head - Supervisor

• Aug 2008 - Feb 2009

• Established e-Games' Community Management Team• Served as the community ambassadress for the company• Handled a group of Game Masters and Community Managers for games such as RAN Online, CABAL Online, Audition Dance Battle, Supreme Destiny and Granado Espada• Lead in conceptualization and implementation of community events, programs and gatherings to acquire and retain users • Make use of different social networking sites to communicate with gamers and e-viral game news and announcements• Write and post news, articles and game guides for posting on game blogs and SNS• Communicate with the gamers during events to make sure that they are having fun and to gather their feedback

Community Manager / Assistant Product Manager

• Feb 2008 - Aug 2008

• Served as the community ambassadress for RAN Online that communicates and maintains the close relationship between the company and the gamers• Provide customer support through community forums and on-ground events • Assist in planning and implementing of programs, activities, and campaigns for user acquisition, retention and increase profitability of assigned game title• Set up forum boards and manage forum moderators• E-viral latest game news and updates to websites and forums that the local community visits• Report the latest happenings & feedback amongst the local community – in-game, forums and real life, report on the upcoming community events so that it can be publicized early on the main website• Write articles that pertain to local community activities and upcoming local events

Game Master / Shift Leader

• Dec 2005 - Feb 2008

• One of the pioneer Game Masters that handled as O2Jam, Battle Position, and RAN Online• Managed a group of Game Masters on a shifting schedule• Plan and implement community programs and events for all online game titles• Provide customer support through community forums, ticketing system, and on-ground events• Monitor and lead internal testing of new games and patches• Responsible in monitoring the games for possible bugs/abuses and reports to assigned department• Report gamer feedback, suggestions and game bugs to assigned departments• Enforce game policies, rules and regulations