Jessa Bertone

Marketing Coordinator at ENPAC LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland

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5.0

/5.0
/ Based on 3 ratings
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Andrea Perez-Acosta

I had the privilege of working alongside Jessa, although for a relatively short period, and I must say that her performance was nothing short of exceptional. Jessa consistently went above and beyond in her efforts to ensure that our customers were well-informed and their concerns were addressed. She proactively took the initiative to create detailed emails, providing clarifying information for both our team and our valued customers. During my own training period, Jessa played a pivotal role in my development. She demonstrated a genuine commitment to my success by providing me with the necessary resources and information, ensuring that I had a solid foundation to build upon. Moreover, even after the training period concluded, Jessa willingly volunteered to offer ongoing guidance and support, shadowing me through cases until I felt confident working independently. Jessa's contributions to our team have been truly remarkable. Her strong work ethic and unwavering dedication to assisting others are evident in everything she does. She consistently goes the extra mile, and her positive impact is felt by colleagues and customers alike. In conclusion, I wholeheartedly recommend Jessa as an invaluable asset to any team. Her exceptional work ethic, dedication to helping others, and ability to deliver outstanding results make her an outstanding candidate. I have no doubt that she will continue to excel and positively contribute to any organization she becomes a part of.

Liz Hullett

Jessa is an incredible human, teammate, and customer liaison. Her attention to detail and consideration for broader assistance that a customer or internal stakeholder may need was consistently displayed. She led the neurodiversity ERG with compassion, education, and collaboration. She was a joy to have in any meeting, and always helped the group consider things from multiple perspectives before settling on a decision. I am so thankful to have worked with Jessa during her time at GG.

Eleanor Hazlett

Jessa is a woman you want on your side. She is very organized, motivated, and a great communicator. Her passion and energy resonated throughout the building which made coming to work easy and fun. To top it off, Jessa knew every student's name and built relationships with them. It's her interpersonal skills, along with her organization, that helped "keep the lights on" at One River School. I would wholeheartedly recommend Jessa to anyone looking for a woman to help build a business and expand opportunities.

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Credentials

  • Cultivating Cultural Competence and Inclusion
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Key Mental Shifts for Servant Leadership
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Certified Tobacco Cessation Program Leader
    Respiratory Health Association

Experience

    • United States
    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • Marketing Coordinator
      • May 2023 - Present

    • United States
    • E-Learning Providers
    • 400 - 500 Employee
    • Technical Support Specialist
      • Sep 2020 - Mar 2023

      - Investigated end user technical issues with 94% positive CSAT scores - Performed QA testing to ensure consistent performance and user experience - Created and delivered end-user software training - Mentored new team members through onboarding - Served on committee to evaluate company practices for equity and accessibility - Investigated end user technical issues with 94% positive CSAT scores - Performed QA testing to ensure consistent performance and user experience - Created and delivered end-user software training - Mentored new team members through onboarding - Served on committee to evaluate company practices for equity and accessibility

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Assistant Director
      • Aug 2018 - Apr 2020

      - Launched, promoted, and managed a franchise contemporary arts education center - Designed marketing strategy using storytelling on Wordpress blog and social media - Managed e-commerce platform and consistently exceeded sales metrics - Trained new educators and taught classes - Launched, promoted, and managed a franchise contemporary arts education center - Designed marketing strategy using storytelling on Wordpress blog and social media - Managed e-commerce platform and consistently exceeded sales metrics - Trained new educators and taught classes

    • Canada
    • Advertising Services
    • 400 - 500 Employee
    • Digital Account Coordinator
      • Aug 2016 - Jul 2017

      - Provided digital marketing and consultations based on SEO and SEM optimization - Wrote digital marketing advice articles with a reader base of 10,000+ small business owners - Analyzed and summarized marketing and sales data for the executive-level leadership team - Provided digital marketing and consultations based on SEO and SEM optimization - Wrote digital marketing advice articles with a reader base of 10,000+ small business owners - Analyzed and summarized marketing and sales data for the executive-level leadership team

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Junior Account Executive
      • Jul 2015 - Jun 2016

      - Collaborated with local business owners to recommend advertising strategy - Provided training and mentorship for new hires as part of a leadership program - Mastered Salesforce CRM for pipeline management, segmentation, and reporting - Collaborated with local business owners to recommend advertising strategy - Provided training and mentorship for new hires as part of a leadership program - Mastered Salesforce CRM for pipeline management, segmentation, and reporting

    • Government Administration
    • 700 & Above Employee
    • Chicago Health Corps Member
      • Aug 2014 - Jun 2015

      - Served a volunteer year with the Chicago Health Corps - a branch of AmeriCorps. - Provided public health programming to over 1,200 children and 900 parents and school staff in under-resourced Chicago neighborhoods. - Wrote articles as a member of our Communications Committee to spread awareness about the work of the Corps. - Served a volunteer year with the Chicago Health Corps - a branch of AmeriCorps. - Provided public health programming to over 1,200 children and 900 parents and school staff in under-resourced Chicago neighborhoods. - Wrote articles as a member of our Communications Committee to spread awareness about the work of the Corps.

    • United States
    • Insurance
    • 700 & Above Employee
    • Production Shadow Experience
      • Dec 2013 - Jan 2014

    • United States
    • Entertainment
    • 1 - 100 Employee
    • Media Intern
      • Dec 2012 - Feb 2013

Education

  • Miami University
    Bachelor of Arts (B.A.), Communication and Media Studies
    2010 - 2014
  • Lakeland Community College
    2008 - 2010
  • South High
    2006 - 2010

Community

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