Experience

Appfire

• United States
• Software Development
• 400 - 500 Employee

• Senior Program Manager

  • Oct 2022 - Present



NielsenIQ

• United States
• Information Services
• 700 & Above Employee

• Senior Manager - Connect Delivery

  • May 2019 - Sep 2022

  Direct accountability for over 400 clients with weekly commitments, including 20+ premier global clients such as Amazon, Coca Cola, and Proctor and Gamble, valued at nearly $1 billion annually Dotted line management of 40 employees spread across multiple teams and countries, providing 24/7 operational execution and support Operations lead for company-wide transformation initiative to reform NielsenIQ platform Manage operations capacity and ensure compliance to SLAs across 3 platforms Oversee efficient and timely delivery of new client builds as aligned to company vision and strategy Collaborate with product leadership to define and execute product roadmap Continuous improvement leader, championing a culture of excellence and accountability Mentor associates in the emerging leaders program Show less



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• Senior Project Manager

  • Oct 2016 - May 2019

  Manage global programs for Mondelez and SC Johnson, valued at $1.2 million annuallyResponsible for projects with international scope of over 30 countriesNegotiate resource requirements to support changes and new buildsSet Global PMO standards for client communication and internal toolsDrive consensus among executive clients of global teamsMatrixed accountability for team of 6

• Project Manager

  • Jun 2015 - Sep 2016

  Work closely with PepsiCo head of insights to define and deliver global program requirements utilizing Agile methodologyDirect oversight of LATAM factory enhancements with daily report to Nielsen Global Head of OperationsManage program budget including resource requirements and revenue forecasts Lead internal and client-facing workshops locally and internationally

• Client Manager

  • Mar 2011 - Jun 2015

  Chosen by senior leadership to staff and launch initial Nielsen team of 16 to support Walmart and Sam’s Club following extended period of non-cooperationManage new client onboarding, including training clients to use Nielsen tools and cultivating relationships at various organizational levelsDirect advisor and confidant to Sam’s Club Insights and Marketing teamsManage introduction of new capabilities, driving client adoption via “champion” programWinner of Nielsen RASMUS award for outstanding leadership and exceptional contribution Show less

• Associate Client Manager

  • Mar 2009 - Mar 2011

  In house consultant to C-Suite and below with expertise in category management and focus on effective marketing programsFull P&L responsibility, including contract negation, quarterly budgets, and revenue forecastsReal estate growth strategy advisor Vendor collaboration partner with Proctor & Gamble

• Retail Analyst

  • Jun 2008 - Mar 2009

  Consultant to C-level leadership, category managers, and real estate development team at Harris TeeterIn house expert for advanced category management, including thorough knowledge of POS, Consumer Panel, Loyalty, Supply Chain, Pricing, and Promotion tools and strategiesIntroduce program for product placement and inventory tracking to Harris Teeter retail locations