Jess Meister

Interim Product Manager at Eight Bit Studios
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Cameron Orr

Before working with Jessica for nearly a year in the Web Communications office at NIU, I'd taken several classes with her. I've consistently been impressed with her confidence, intelligence, and in her ability to relate complex information with brevity and clarity to a variety of audiences. While working with her, I also came to recognize a dedicated work ethic, a friendly and welcoming attitude, and a real sense of professionalism. I would highly recommend her for any technical or web communication position.

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Credentials

  • UX Master Certification
    Nielsen Norman Group
    May, 2019
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Nov, 2022
    - Nov, 2024
  • Registered Product Owner™
    Agile Education by Scrum Inc.™
    Oct, 2019
    - Nov, 2024
  • Registered Scrum Master™
    Agile Education by Scrum Inc.™
    Oct, 2019
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Interim Product Manager
      • Sep 2022 - Present

      I drive our product roadmap; for me, this means hunting down our & interpreting various of inputs (user feedback, analytics, team expertise, and business needs), prioritizing which opportunities are most valuable in that moment, and keeping our very cross-functional team happy, motivated, and aligned.

    • Senior UX Strategist
      • Jan 2022 - Present

      I help our clients understand what makes their product awesome and uncover the opportunities to make it even better through focusing workshops and intentional, multi-method research.Past clients include: Five Star Notebooks & Planners, MDRT, & RedCompass

    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • User Experience (UX) Designer III, Dealer Solutions
      • Feb 2020 - Jan 2022

      Drove improved user experiences on Dealer products through agile team collaboration (design/dev pairing), user-centered design, and research initiatives that improved confidence and lowered risk.Founded & led the John Deere UX Community of Practice. Initiated monthly "Design for Devs" learning opportunity to raise UX maturity within the organization.

    • UX Coach, Agile Transformation
      • Sep 2019 - Jan 2020

      As part of the Global IT Transformation, coached three Dealer-facing product teams on how to collect, interpret, and apply user feedback to new products & features.

    • User Experience (UX) Designer II, Global IT
      • Jul 2018 - Jan 2020

      Scoped, researched, and designed solutions to improve the user experience of John Deere Global IT products (agency model). Additionally, designed UI components and interaction patterns for the John Deere Design System.

    • Web/UX Specialist
      • Apr 2015 - Jul 2018

      UX designer/researcher and web manager for both oralhealthamerica.org and toothwisdom.org In 2017, led user-centered redesign of toothwisdom.org, which grew users at a rate of 10-20% every month between August 2017 - June 2018. UX designer/researcher and web manager for both oralhealthamerica.org and toothwisdom.org In 2017, led user-centered redesign of toothwisdom.org, which grew users at a rate of 10-20% every month between August 2017 - June 2018.

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Web Support Specialist
      • Apr 2012 - Apr 2015

      Provided training and technical support for all College LMS and CMS systems; evaluated digital products and provided recommendations for improved usability and accessibility. Provided training and technical support for all College LMS and CMS systems; evaluated digital products and provided recommendations for improved usability and accessibility.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Training Coordinator, Web Communications
      • Feb 2010 - May 2012

      Developed training and comprehensive documentation for how to manage the university departmental websites. This was a Graduate Assistant position in the Web Communications office. Developed training and comprehensive documentation for how to manage the university departmental websites. This was a Graduate Assistant position in the Web Communications office.

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Web Content Manager
      • Jun 2008 - Dec 2009

      Managed and created targeted news content (stories, photos, and video) that drove traffic to WQAD.com

    • Web Content Editor
      • Dec 2007 - Jun 2008

      Wrote, edited and posted web-friendly news stories and video to WQAD.com Gathered source data and wrote questions for the presidential “Select-A-Candidate” quiz, which received over 10,000,000 hits nationwide

Education

  • Northern Illinois University
    Master of the Arts
    2010 - 2012
  • Northern Illinois University
    Graduate Certificate
    2010 - 2011
  • Augustana College
    Bachelor of Arts

Community

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