Jess Lim

Account Manager at China Telecom Asia Pacific
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Location
Singapore, SG

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Experience

    • Singapore
    • Telecommunications
    • 1 - 100 Employee
    • Account Manager
      • Mar 2021 - Present

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Territory Sales Manager
      • Jan 2000 - Mar 2021

      Responsible for maintaining customer, prospects and competitor databases andassessing, devising, and implementing marketing promotions.1.Generate new business & Maintain revenue goals by quarter and year to date.2.Conducted face- to– face discussions with customers who were interested in Telco services.3.Handle complaints and build a strong relationship with all levels of corporate customers so as to enhance customers' loyalty with Singtel.4.Interact and source for internal engineering support, technical support, product support, installation support, billing support to ensure Business customers’ needs and requests are fully met and complied so it can strengthen customer confidence into loyalty.5.Able to manage, generate and qualify as well as process sales leads & build a funnel of opportunities large enough to meet sales objectives.6.Meet & exceed monthly goals by managing sales activity according to agreed market development strategy.7.Collaborate with Marketing to programmatically drive results.8.Able to understand and identify corporate customers’ ICT needs through accountplanning and profiling.9.Participate in Business Solution Centre activities / events to drive in more new sales.

Education

  • Thames International Business School
    ACCA, Credit
    2009 - 2009
  • FTMS
    Diploma in infocommunications technology, Computer Systems Networking and Telecommunications
    2002 - 2002

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