Jess Lai

Admin Manager cum HR at STREAM Environment
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Location
MY

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Experience

    • Malaysia
    • Utilities
    • Admin Manager cum HR
      • Jul 2021 - Present

    • Assistant Admin Manager
      • Jul 2019 - Jun 2021

    • Senior Admin Executive
      • Sep 2017 - Jun 2019

    • Administrative Executive
      • May 2017 - Aug 2017

    • Admin cum Account Assistant Manager
      • Dec 2010 - Apr 2017

      - Handle HR and Administrative tasks, such as payroll, overtime, weekly claims.- Purchase of raw materials, regular monthly inventory inspections.- Apply work permits for foreign workers, and issue formal letters to customers and suppliers.- Handle accounts receivable, accounts payable, invoice data entry and some related general ledger account checks.

    • Marketing Management Assistant
      • Nov 2009 - Nov 2010

      - Handle import and export matters, contact oversea customers (Indonesia, Vietnam, Taiwan, China and etc.)- Reply customers product inquiries via email- Minor administrative tasks such as stationery ordering and distribution, office licensing- Assist in preparing marketing materials (including English translation as all products information in Chinese wording).

    • 100 - 200 Employee
    • Telemarketing Team Lead
      • Feb 2008 - Aug 2009

      Handling operation of Telemarketing field whereby Telemarketer will promote Insurance Products to the sponsored credit card holder such as MBF, AEON, PBB - ACE Synergy, Allianz Life Insurance and Prudential Assurance Handling operation of Telemarketing field whereby Telemarketer will promote Insurance Products to the sponsored credit card holder such as MBF, AEON, PBB - ACE Synergy, Allianz Life Insurance and Prudential Assurance

    • Telemarketing Team Leader
      • Sep 2007 - Jan 2008

    • Customer Service Representative Team Lead
      • Sep 2006 - Sep 2007

    • Inbound Customer Service Representative
      • Feb 2006 - Sep 2006

    • Malaysia
    • Real Estate
    • 1 - 100 Employee
    • Sales Marketing Coordinator
      • Feb 2002 - Dec 2002

      - Assist Sales & Marketing Manager in reporting and assist in event organization.- Assist Account Manager on Account Data Entry and minor Admin work.

    • Diagnostic Services Technician
      • Apr 2001 - Feb 2002

      Responsible for medical operation of Health Membership Card Members on medical check up

Education

  • Informatics College, KL
    Computer Studies Major in Networks and Communication, Advance Diploma
    2003 - 2005

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