Jess Friederick

Pro Shop Manager, Adult League Coordinator, Ref/Scorekeeper Scheduler, & Co Social Media Manager at Lone Star Brahmas
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Contact Information
us****@****om
(386) 825-5501
Location
North Richland Hills, Texas, United States, US

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5.0

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Bradley Jenion, MBA

It was an absolute pleasure to have Jess as our Social Media Manager. Always present with a smile and working her hardest to create a network that both appealed to fans and parents. Jess brings hard work, organisation and accountability. She will be dearly missed on our team.

Brett Tierney

Jess's social media and marketing campaign had a direct impact on attendance for our hockey team and it's always more fun to play for a crowd. The social media posts were consistent, professional and best of all, creative. She is detail oriented and very organized and went above and beyond to build fan momentum while also organizing team events such as parent meet and greet breakfasts, team banquets, and several community charity events. She communicated with all player families throughout the season and kept the community up to date on team events.

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Experience

    • Spectator Sports
    • 1 - 100 Employee
    • Pro Shop Manager, Adult League Coordinator, Ref/Scorekeeper Scheduler, & Co Social Media Manager
      • Apr 2022 - Present

      - Manages all fittings of youth hockey programs, ordering gear and equipment for 250 players - Works closely with reps from Bauer, K1, Warrior, Dallas Stars, apparel & merchandise companies - Managing NYTEX's Pro Shop, employees, schedules, officials, hosts events, and markets sales in the shop - Leads an Adult League program with over 50 teams, 500 players, and on average 30 games per week - Assisting with NAHL Lone Star Brahmas & NA3HL Texas Brahmas player orders, operations, and games Show less

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • NAHL Event Intern
      • Mar 2023 - May 2023

      Assisted with merchandise and tickets sales at NA3HL Championship Fraser Cup Tournament & NAHL Championship Robertson Cup Tournament. Assisted with merchandise and tickets sales at NA3HL Championship Fraser Cup Tournament & NAHL Championship Robertson Cup Tournament.

    • United States
    • Education
    • 1 - 100 Employee
    • Ambassador
      • Mar 2022 - Jul 2022

    • Event Operations Assistant
      • Feb 2022 - Feb 2022

      LVI Super Bowl Day - Worked directly with Populous at Sofi Stadium assisting with game day customer service initiatives for 70,000+ fans and 30,000+ workers- Assisted with hospitality efforts and events for Super Bowl LVI’s NFL Owners and Team Suites of high-profile guests Super Bowl Experience - Welcomed people at the NFL Super Bowl Experience in downtown LA Crypto.com Convention Center- Utilized the NFL OnePass App throughout registration for Super Bowl Experience event staffing communicationLA Business Trip- Selected out of hundreds of applicants to join the Sport Business Program by Living SportSuper Bowl Member- Attended week-long sport business workshops, networking sessions and sport facility tours, all led by sport industry professionals (Los Angeles Dodgers, Angels, Clippers, Sparks, and Galaxy)- Completed a Sales Workshop lead by the Los Angeles Dodgers Ticket Sales staff Show less

    • Digital Media Team Assistant
      • Nov 2021 - Feb 2022

      - Worked with my small group team to think and create content through online communication- Created digital media content for corporate Instagram, TikTok, and LinkedIn pages

    • United States
    • Retail
    • 700 & Above Employee
    • Partner
      • Feb 2021 - Jun 2022

      - Created memorable experience for customers through serving delicious coffee - Learned about a corporate company, training and development leadership - Connected with customers through caring and real conversations with them - Created memorable experience for customers through serving delicious coffee - Learned about a corporate company, training and development leadership - Connected with customers through caring and real conversations with them

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Social Media/Management NCAA Men's Hockey Intern
      • Feb 2021 - Mar 2022

      - Successful at using TikTok with videos receiving thousands of views, even a repost by the NHL - Captured pictures of players during play, created graphics and social media content for the team - Advanced knowledge in using programs like Photoshop, Bridge, InDesign, and 6+ years of photography - Creates flyers, brochures, and social media posts - Good at using Photoshop, Bridge, InDesign, etc. - Successful at using TikTok with videos receiving thousands of views, even a repost by the NHL - Captured pictures of players during play, created graphics and social media content for the team - Advanced knowledge in using programs like Photoshop, Bridge, InDesign, and 6+ years of photography - Creates flyers, brochures, and social media posts - Good at using Photoshop, Bridge, InDesign, etc.

    • United States
    • Software Development
    • 700 & Above Employee
    • Personal Shopper
      • Nov 2020 - Jan 2022

      -Shop online orders in an effective and of quality manner -Communicate with customers frequently in a friendly attitude -Shop online orders in an effective and of quality manner -Communicate with customers frequently in a friendly attitude

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Summer Intern
      • May 2019 - Aug 2019

      - Created instructions for processes, areas, and tools/machines for new and current employees - Created a budget, design layout, and worked on new break room and conference room - Proposed an Employee Motivation Program that management approved to help with employee turnover - Learned about Continuous Improvement and Human Resources - Created instructions for processes, areas, and tools/machines for new and current employees - Created a budget, design layout, and worked on new break room and conference room - Proposed an Employee Motivation Program that management approved to help with employee turnover - Learned about Continuous Improvement and Human Resources

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Manager
      • Aug 2015 - Aug 2018

      - Promoted twice within three years (from Crew to Shift Lead to Manager) - Managed 8 to 15 employees per shift in a store that averaged $4,000-$8,000 in daily sales - Interviewed, hired and trained new employees; completed new hire paperwork - Attended ServSafe Food Manager courses to maintain health code standards - Recipient of Employee of the Month Award two times - Promoted twice within three years (from Crew to Shift Lead to Manager) - Managed 8 to 15 employees per shift in a store that averaged $4,000-$8,000 in daily sales - Interviewed, hired and trained new employees; completed new hire paperwork - Attended ServSafe Food Manager courses to maintain health code standards - Recipient of Employee of the Month Award two times

Education

  • Trine University
    Masters in Business Administration, Business Management Bachelors, Communications Associates, Business Administration and Management, General
    2018 - 2022
  • Bishop Chatard High School
    High School Diploma
    2016 - 2018

Community

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