Jess Cotten

Recovery Administrator at ProLend Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Carrara, Queensland, Australia, AU

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Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Recovery Administrator
      • Jan 2023 - Present

      As a Loan Recovery Specialist I responsible for managing the recovery of default mortgage loans within the Business. This involves contacting borrowers, analyzing their financial situation, and negotiating payment plans to help them get back on track with their mortgage payments. I also work with legal teams, third-party vendors, and investors to ensure that all aspects of the recovery process are handled efficiently and effectively.

    • Loan Administrator
      • Jun 2022 - Jan 2023

      As a team member within the Loan Administration Team I am responsible for Manage the loan documentation process, including ensuring accuracy and completeness of loan files, verifying borrower information. Process loan payments and ensure that they are properly recorded in the loan servicing system. Communicate with borrowers regarding their loans, including responding to inquiries, providing account information, and assisting with payment-related issues. Monitor loan activity and report any irregularities to management. Maintain accurate records and prepare reports as needed. Provide support to the loan origination team, including reviewing loan applications and performing underwriting tasks as needed. Show less

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Recovery Administration
      • Jan 2023 - Mar 2023

      As a Loan Recovery Specialist I responsible for managing the recovery of default mortgage loans within the Business. This involves contacting borrowers, analyzing their financial situation, and negotiating payment plans to help them get back on track with their mortgage payments. I also work with legal teams, third-party vendors, and investors to ensure that all aspects of the recovery process are handled efficiently and effectively.

    • Loan Administrator
      • Jun 2022 - Jan 2023

      As a team member within the Loan Administration Team I am responsible for Manage the loan documentation process, including ensuring accuracy and completeness of loan files, verifying borrower information. Process loan payments and ensure that they are properly recorded in the loan servicing system. Communicate with borrowers regarding their loans, including responding to inquiries, providing account information, and assisting with payment-related issues. Monitor loan activity and report any irregularities to management. Maintain accurate records and prepare reports as needed. Provide support to the loan origination team, including reviewing loan applications and performing underwriting tasks as needed. Show less

    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Office Coordinator
      • Jan 2022 - Jun 2022

    • Property Manager
      • Jun 2017 - Dec 2021

  • Powercruise Promotions
    • Gold Coast, Queensland, Australia
    • Office Administrator
      • Jun 2017 - Dec 2021

    • Restaurant Manager
      • Aug 2012 - May 2016

    • Assitant Manager
      • Oct 2011 - Aug 2012

    • Waitress
      • Sep 2011 - Oct 2011

    • Assistant Manager
      • Jun 2007 - Jun 2011

    • Waitress
      • Oct 2005 - Jun 2008

  • Pontings Business Partners
    • Southport, Australia
    • Office Assitant
      • May 2006 - Jun 2008

  • Solutions Unlimited
    • Southport, Australia
    • New Business Coordinator
      • Jan 2006 - May 2006

Education

  • All Saints Anglican School
    High School
    2003 - 2005
  • Ariah Park Central School
    High School
    1998 - 2003

Community

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