Experience

Laurel House

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Sales Associate

  • Dec 2021 - Present

  · Communicate with customers of Laurel’s Loft the mission and values of Laurel House, a domestic violence agency in Montgomery County, and provide sensitivity and support to customers experiencing domestic violence· Receive donations, merchandise products, operate cash register, oversee volunteers· Independently operate store in absence of manager · Communicate with customers of Laurel’s Loft the mission and values of Laurel House, a domestic violence agency in Montgomery County, and provide sensitivity and support to customers experiencing domestic violence· Receive donations, merchandise products, operate cash register, oversee volunteers· Independently operate store in absence of manager



Big Brothers Big Sisters of Bucks County Options Program

• United States
• Nonprofit Organization Management

• Case Manager

  • Jul 2019 - Sep 2021

  · Provided direct care to children and adolescents (aged 8 to 19) with mental health struggles who were involved with Children and Youth services, Youth Aid Panel, and/or Juvenile Probation· Used evidence-based mentoring model to create individualized goals and treatment plans for a caseload of up to fifteen clients concurrently· Consistently met each client weekly or biweekly to provide community service opportunities or participate in activities to assist in goal completion· Coordinated supports and facilitated communication between the clients’ families, referral sources, therapeutic services, outside agencies, and schools· Thoroughly documented and reported progress in case plans



MCC Warwick Family Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Youth and Family Counselor

  • Dec 2017 - Mar 2019

  · Provided direct care to children and adolescents (aged 5 to 14) who have experienced severe trauma in an intensive residential treatment facility· Used trauma-informed care and healthy relationship building to interact with families suffering from co-occurring psychiatric and chemical dependency disorders· Planned and executed therapeutic groups and active programming to coincide with each resident’s treatment plan· Safely managed crises using non-verbal, verbal, and physical interventions· Communicated promptly with company, families, and outside agencies regarding documented treatment progress and incident management



Cairn University

• United States
• Higher Education
• 100 - 200 Employee

• Student Assistant

  • Aug 2013 - Dec 2017

  · Employed in the offices of the University President, Student Life, Campus Bookstore, Mailroom, and Degree Completion· Provided welcoming customer service to students, staff, and visitors· Managed daily office tasks· Completed various projects simultaneously under strict deadlines

• Senior Editor for University Newspaper

  • Oct 2014 - Jun 2017

  · Created and managed an online newspaper publication for the university· Hired and managed a newspaper staff of university students· Corresponded with student freelancers, alumni, faculty, and staff



Lou’s Farm Mart

• Cashier and Florist

  • Feb 2016 - Oct 2016

  · Provided welcoming customer service to patrons· Assisted in kitchen and deli with food handling· Sold flowers and products to customers · Provided welcoming customer service to patrons· Assisted in kitchen and deli with food handling· Sold flowers and products to customers



Mr. B’s Coffeehouse

• Barista and Cashier

  • May 2010 - Mar 2014

  · Provided welcoming customer service to patrons· Handled food, crafted drinks, and managed cash register· Independently hosted overtime-hour parties located at the facility · Provided welcoming customer service to patrons· Handled food, crafted drinks, and managed cash register· Independently hosted overtime-hour parties located at the facility