Experience

CampaignWorks
• United Kingdom
• Marketing Services
• 1 - 100 Employee
• Events Manager

  • Feb 2023 - Present


HFL Education

• United Kingdom
• Education
• 100 - 200 Employee

• Events Manager - Operations and Customer Service

  • Nov 2022 - Feb 2023

  • Manage a team of 6 Event Coordinators • Oversee the teams' event management of c. 500 virtual and face to face events per year • Ensure excellent customer service and response times on phone and via email • Venue liaison and contract negotiation • Use of virtual event platforms (MS Teams, Livestorm, AdobeConnect) • Manage a team of 6 Event Coordinators • Oversee the teams' event management of c. 500 virtual and face to face events per year • Ensure excellent customer service and response times on phone and via email • Venue liaison and contract negotiation • Use of virtual event platforms (MS Teams, Livestorm, AdobeConnect)



SAE Media Group

• Book and Periodical Publishing
• 1 - 100 Employee

• Senior Events Executive

  • Mar 2022 - Nov 2022

  • Full event management from conception through to completion for all Tier 1 (the largest) events in the portfolio. Events range from large conferences with exhibitions to networking drinks receptions for c. 30 – 300 keynote delegates across defence, pharmaceutical and energy sectors • International venue sourcing and contract negotiation including rates, floorplans and logistics • Tracking and reporting on delegate numbers • Complete speaker and sponsor management, once sourced through to post-event evaluation • Supplier relationship building • Creative and innovative mindset to business process development and sponsorship opportunities • Train and support the junior team members • Cross team working with sponsorship and production to ensure the events surpass their revenue targets Show less



University of Hertfordshire

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior Student Engagement Communications Coordinator

  • Jul 2021 - Feb 2022

  • Content gathering, writing and editing for all student communications channels. • Building on the team’s strategic plan, focusing on building a sense of pride and community for students, and enhancing the community voice. • Project management of student communications across a multi-channel communications plan from equality, diversity and inclusion campaigns to COVID-19 critical and student safety • Lead on developing and supervising the Go Herts hoodie distribution to new students across the academic year • Build strong relationships with key internal and external stakeholders, from students, academics and senior C suite members to suppliers and keynote speakers. Show less



Buckinghamshire New University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Employer Engagement Officer

  • Oct 2020 - Jul 2021

  As Employer Engagement Officer my role was to liaise with academic colleagues and to act as the first point of contact for employers who were interested in developing a relationship with the University in the following areas: • Marketing placements/internships opportunities for students • Graduate schemes/programmes • Student success focus demonstrating a customer-oriented approach • Physical and online event delivery to provide experience and contacts for students to gain employment. Show less



Jonas Event Technology

• United Kingdom
• Events Services
• 1 - 100 Employee

• Event Manager

  • Aug 2019 - Mar 2020

  • Account management and customer engagement • I led the management of clients’ large exhibitions envisaging and executing the full registration for their events for c. 300 to 50,000 pax across a hyper-diverse range of target audiences. • Support the delivery of customer strategy, goals and targets • Create content for, develop and deliver email, text, online and hard copy marketing for each campaign with consistent messaging • Developed and maintained strong and longstanding relationships with relevant senior stakeholders internally and externally to the organisation • Undertook risk and health and safety assessments for all events in my charge Position terminated due to COVID-19 pandemic in March 2020. Show less



Zebra Technologies

• Israel
• Computer and Network Security
• 1 - 100 Employee

• EMEA Events and Zebra Experience Centre Manager

  • Apr 2019 - Jun 2019

  FIXED TERM CONTRACT In this role I managed a state-of-the-art showroom, my workload included: • Internal and external customer engagement lead across EMEA for the Experience Centre • Lead in supporting, developing and delivering projects to increase visibility and customer satisfaction and enhance the customer experience. • Ensuring all internal and external messages were aligned to maintain consistency • Face to face visits, webinars, show-rounds and demos of new equipment. • Implementing procedures to monitor and evaluate the effectiveness of the Centre in relation to customer satisfaction • Communication with all level of stakeholders; staff, suppliers and customers Show less



Women's Engineering Society

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Events Manager

  • Jan 2018 - Dec 2018

  My role at WES included: • Raising awareness of the Society’s business objectives, ethos and success through promoting key messages and services of the Society through events, projects and marketing campaigns • Event lead for all conferences, awards ceremonies and the International Women in Engineering Day (INWED) awareness campaign. • Marketing plan success - In 2018, my marketing plan achieved over 2.5 million impressions via the thunderclap campaign alone, with significant press coverage globally, and the hashtag #INWED18 trended worldwide. • Sourcing and leading business partnership with The Telegraph to coordinate the Top 50 Women in Engineering Awards 2018 • Full content creation and dissemination, including the daily social media, printed comms, monthly INWED newsletter communications • Customer engagement with international following, on all levels from CEO to lay public • High level of organisation, forward-thinking, effective time management and attention to detail Show less



BWP Group

• United Kingdom
• Public Relations and Communications Services

• Senior Account Executive (Events)

  • Aug 2017 - Nov 2017

  • Full events and marketing management of a range of events from store openings, to nationwide experiential events, to seasonal activities on a mass scale for shopping centres simultaneously, as per client requirements (internationally and nationally). • Customer/Client engagement - Building strong and productive stakeholder relationships • Delivering projects proactively with added value, profitably, to strict timescales, on budget and to brief. Role ended due to redundancy • Full events and marketing management of a range of events from store openings, to nationwide experiential events, to seasonal activities on a mass scale for shopping centres simultaneously, as per client requirements (internationally and nationally). • Customer/Client engagement - Building strong and productive stakeholder relationships • Delivering projects proactively with added value, profitably, to strict timescales, on budget and to brief. Role ended due to redundancy



The Nuffield Foundation

• Events Manager

  • Nov 2016 - Jul 2017

  FIXED TERM CONTRACT • Design, implementation and review of an events and communications process to be disseminated across all organisational events. Events ranged from product or publishing/book launches to conferences and debates, council meetings, roundtable events and networking receptions. • Implemented a full events review; including step by step guides for staff and organisers (internally and externally) and template marketing documents to aid in event execution inhouse and third-party partners • IT and database development • Strong supplier and stakeholder relations • Creating and managing KPIs and targets including full budget management and reporting Show less



Royal Society of Medicine

• United Kingdom
• Education
• 100 - 200 Employee

• Senior Events Coordinator

  • Oct 2015 - Nov 2016

  MATERNITY COVER • Develop and deliver Students’ and Trainees’ specialty Councils’ aims and objectives through events and communications • Full end to end events management for c. 20-30 events annually, from trade shows to multi-day conferences, networking receptions and awards ceremonies • Content creation, development for event promotion and success • CRM database development, maintenance and reporting • Liaison with internal and external stakeholders • Design, development, implementation, testing, creation and maintenance of new prize software (Shocklogic – Abstractlogic). This included HTML coding and training a full suite of all staff. Show less



Geological Society of London

• United Kingdom
• Non-profit Organization Management

• Events Coordinator

  • Dec 2014 - Sep 2015

  MATERNITY COVER • Complete event management of The Society’s flagship, high profile and international events. • Full communications and marketing planning; design, promotion and delivery via a full range of media • Full budget/financial management for each event • Venue and contract negotiation for vendors and sponsors • Liaison with key internal and external stakeholders and high-level/VIP attendees MATERNITY COVER • Complete event management of The Society’s flagship, high profile and international events. • Full communications and marketing planning; design, promotion and delivery via a full range of media • Full budget/financial management for each event • Venue and contract negotiation for vendors and sponsors • Liaison with key internal and external stakeholders and high-level/VIP attendees



Diabetes UK

• United Kingdom
• Non-profit Organizations
• 300 - 400 Employee

• Events Coordinator

  • Feb 2013 - Dec 2014

  • Working with senior management and other key internal and external stakeholders to identify educational event and marketing requirements, content development and communication designs • Database integration and maintenance and reporting • Led in the complete management of delegate registration from form creation and liaison with our booking agent/s, budget management, marketing plan creation and execution, site visits, through to onsite management and event evaluation • Communications lead for general enquiries and being the ‘go to’ person regarding registration for all events. Show less



Outgoing Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Events Assistant

  • Sep 2012 - Feb 2013

  This was an extremely varied and fast-paced job role – an environment that I thrive in. This role involved: • Working in every area of the events industry, from sales to production, artist liaison to presenting and training volunteers/staff. • Recruiting clients to partake in our student sporting events such as ‘BUCS Surf Champs’, ‘SportsVest’, ‘SummerBreak’ and ‘Star Surf Camps’. • Strong emphasis on customer focus and adapting approaches dependant on the customer (their needs, wants and expectations). • Liaising with suppliers, venues and artists, allowing me to build lasting professional relationships. Show less