Jess Allen
Customer Service Specialist at The Chase Park Plaza- Claim this Profile
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Bio
Experience
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The Chase Park Plaza
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United States
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Hospitality
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1 - 100 Employee
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Customer Service Specialist
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Jan 2000 - Present
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Wells Fargo Advisors
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United States
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Financial Services
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700 & Above Employee
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Optional Offer Speialist
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Apr 1989 - May 2010
Review optional offering material Identify offering terms and communicate details in a clear and focused manner to financial advisors Ensure all instructions are submitted in a timely and accurate manner Balance general ledger accounts vs. client accounts Troubleshoot out of balances for resolution Develop rapport with banks/transfer agents Field questions from financial advisors, branch and internal employees Review optional offering material Identify offering terms and communicate details in a clear and focused manner to financial advisors Ensure all instructions are submitted in a timely and accurate manner Balance general ledger accounts vs. client accounts Troubleshoot out of balances for resolution Develop rapport with banks/transfer agents Field questions from financial advisors, branch and internal employees
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Education
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University of Missouri-Columbia
Bachelor's degree, Business Administration and Management, General