Accountant

• Aug 2021 - Present

Accountant

• Nov 2020 - Aug 2021

Assistant Revenue Manager

• Dec 2018 - Aug 2020

Tasks include daily yield management, strategic planning, pricing. Also includes managing distribution systems such as CRS, GDS and OTAs and hotel website

Controller & IT Manager

• Feb 2018 - Feb 2019

Accounting Assistant & IT Manager

• Mar 2017 - Feb 2018

Front Office & Conference Manager

• Jul 2016 - Mar 2017

In addition to previous duties as Front Office Manager, this position added responsibility for daily operations of the conference area and meeting rooms, including making the previously two departments run as one.

Assistant Food and Beverage Manager

• Feb 2016 - Jun 2016

"On loan" from the Front Office Department during organizational restructuring. Duties include forecasting, budgeting & project managing for all Food and Beverage departments in both Nordic Light Hotel and Nordic C Hotel (now named Hotel C Stockholm) as well as being an extra resource for team leaders in all departments in all matters regarding scheduling/staffing, hotel technology and result reporting.

Front Office Manager

• Nov 2015 - Jun 2016

Front Office Coordinator

• Nov 2014 - Nov 2015

In addition to regular front desk duties, this position entailed being a support to all Front Desk Agents for both Nordic Light Hotel and Hotel C Stockholm(previously Nordic C Hotel and Nordic Sea Hotel) in PMS system technology, invoicing and unpaid reservations. With time additional duties were added, scheduling for the Nordic Light Front Desk among them.

Front Desk Agent

• Feb 2014 - Oct 2014

All regular Front Desk tasks, most importantly guest service, but also taking payments, invoicing, and other administrative tasks.

Night Supervisor

• Jul 2013 - Feb 2014

In charge of overnight operations at Nordic Light Hotel and Nordic Sea Hotel (which changed its name to Hotel C Stockholm on January 1st 2017) with a combined total of 500+ rooms. Working together with one Front Desk Agent at each hotel and one security guard each night on duty. Overnight responsibilities include all standard Front Desk tasks including guest service, check-ins, check-outs, balancing folios and payments, taking incoming phone calls and e-mails. Additional overnight duties include invoicing and domestic commissions, smart room allocations, early breakfast service, overnight room service, making sure IT systems are operating as normal after automatic Night Audit procedure has run. Preparations for the next day include preparing conference rooms for arriving guests and setting up front desk area for busy morning hours.

Night Auditor

• Oct 2012 - Jun 2013

Night Auditor at this central 4 star hotel of 175 rooms.

Events & Meetings Coordinator and Conference Host

• Feb 2013 - Apr 2013

As host, I was responsible for greeting and taking care of guests at the hotel's conference department, as well as preparing meeting spaces, making sure food and drink were served, cleaning up after meetings. As a coordinator I was responsible for a multitude of tasks ranging from planning events and meetings according to guest needs, to taking care of billing. The coordinators are also responsible for any groups staying at the hotel, liasing with the front desk if needed and for answering any and all questions from guests and/or other departments in the hotel connected to the conference department.

Front Desk Host

• Sep 2011 - Aug 2012

At the Phoenix Hotel I performed all front desk duties, such as providing excellent customer service, checking guests in and out, handling payments with credit cards and in cash, performing concierge duties.Often times I was the only person at the front desk, which means it could be hectic and demanding, with a need for prioritizing and multi-tasking.I was also the "Cultural Ambassador" for Joie de Vivre at the Phoenix Hotel, acting as company information and company culture liason between the property's employees and other parts of the company.

Night Auditor & Front Desk Associate

• Oct 2010 - Aug 2012

This position entailed performing all front desk related issues, such as checking guests in and out, taking payments and providing concierge services, often with somewhat of a language barrier due to the high volume of international guests, as well as running daily reports and auditing all credit card transactions of the day.Additional duties included training of new employees. This position entailed performing all front desk related issues, such as checking guests in and out, taking payments and providing concierge services, often with somewhat of a language barrier due to the high volume of international guests, as well as running daily reports and auditing all credit card transactions of the day.Additional duties included training of new employees.

Fast food salesperson

• Jun 2004 - Sep 2010

Summertime only position with a fastfood truck travelling around the country to different events. Job entailed every aspect of running the truck, from setting up and driving vehichles to providing customer service and preparing food. Summertime only position with a fastfood truck travelling around the country to different events. Job entailed every aspect of running the truck, from setting up and driving vehichles to providing customer service and preparing food.

Architectural Intern

• Dec 2008 - Aug 2009

In charge of weekly blueprint sendouts to parties involved in project.On-site measurements and updating of existing drawings.Drafting suggestions for further consideration. In charge of weekly blueprint sendouts to parties involved in project.On-site measurements and updating of existing drawings.Drafting suggestions for further consideration.