Experience

TAIKOO MOTORS GROUP

• Taiwan
• Retail Motor Vehicles
• 1 - 100 Employee

• Manager, Harley-Davidson Marketing Section

  • Mar 2022 - Present

  Plan annual marketing strategy and execute accordingly from bike production.Branding creation and management.Organize, and execute new models launch plan, and including riding events to enhance customers' loyalty.Support dealers on showroom events to maximum leads on bike sales.Conduct relevant analysis in all aspects of identifying, planning and executing strategic initiatives for business cases.Control budget and maximum the direct impact on sales and profit.Ensure the marketing expenditure meet the requirements. Check accuracy of actual expenditure, and identify the trends with highlighting any variations. Show less

• Manager, Harley-Davidson Aftersales Section

  • Feb 2021 - Present

  Management HD dealer networks, and support HD dealers on policies and operating procedures to ensure functional effectiveness of business.Plan and organize promotional P&A/service campaign and advertisement to enlarge to P&A awareness.Determine and update price schedules and discount rates accordingly.Redefine the service procedures to resolve the customer complaints and maximize retention and customer satisfaction of existing customers.To management HD workshops on importer level and achieve annual target. Support on policies and operating procedures to ensure functional effectiveness of business, and identify opportunities for sustainability.Conduct relevant analysis in all aspects of identifying, planning and executing strategic initiatives for business cases.Budget planning and approve budget expenditures.Support HD dealers on policies and enhance dealer score card to achieve the standard requirements.To plan sales campaign on in-hand inventories and advertisement to enlarge to bike sales.Develop and implement sales plans and conduct regular sales and operations meetings to secure the sales progress on weekly basis.Organize marketing activities and events for the branch, and improve the sales atmosphere for customers. Show less

• Manager, Harley-Davidson Sales Section

  • Aug 2021 - Mar 2022

  Management H-D dealer network and achieve budget, and support H-D dealers on policies and operating procedures to ensure functional effectiveness of business.Plan and organize sales campaign and to achieve sales target.Redefine the sales procedures to resolve the customer complaints and maximize customer satisfaction.Conduct relevant analysis in all aspects of identifying, planning and executing strategic initiatives for business cases.Conduct annual budget planning and approve budget expenditures.To manage H-D dealers on policies and enhance dealer score card to achieve the standard requirements.Inventory and logistic management to enlarge to bike sales. Show less

• Assistant Manager, Vespa Network Development Section

  • Jul 2019 - Feb 2021

  Conduct and achieve Vespa dealer networks.Execute various opportunities to expand Vespa network system accordingly.To support in achieving annual sales target, and assist sales team to track and communicate sales results to identify potential improvements, and also support to achieve annual goal and market share.Organize market data and related industry market information research.Inventory management , and plan accordingly to ensure the sales plan go smoothly.To track H-D and Vespa performance and review reporting materials weekly.To confirm the accuracy of forecast numbers and figure out the reasons for adjusting the forecast.To summarize the key issues and follow up the previous issues until it's solved.To assist relevant analysis in all aspects of identifying, planning and executing strategic initiatives for business cases.To support annual budget planning.To conduct, review, and consolidate monthly performance report on sales, network, and aftersales and ensure the reports are due on time to Principal. Show less

• Supervisor

  • Oct 2018 - Jul 2019

  Conduct relevant analysis in all aspects of identifying, planning and executing strategic initiatives for business cases.Clarify priorities and simplify decision making using project management methodology to support BUs.Set overall timelines to ensure key due dates are met and coordinate with top management to achieve goals and objectives.Track and communicate project results to help identify potential improvements.Execute frontline operation health check.Support AD-HOC analysis: related industry market information research; latest news sharing such as EV regulation, autonomous driving…etc.Support annual budget planning. Show less



KEDP CPAs & Consultants Groups

• Taipei City, Taiwan

• Associate General Manager/ Asset Management Consultant

  • Jun 2015 - Sep 2018

  1.Supervises and manages all cases in Beijing, Guangzhou, and Taipei office; serves in the stead of the General Manager in his absence; 2.Works with immigration companies and lectures and advises the structure of asset management base on every condition; 3.Assists in overseeing and providing management review and preparation of financing documents; 4.Consults and Oversees Individual/Business U.S. Tax return, and review the structure of business model on tax purpose; 5.U.S. Company setup and maintenance; 6.Review EB-5 visa Program on Pre-Immigration tax planning; 7.Personal wealth and personal financial planning; 8.Training and education from research of IRS as tax publication change; Show less



XY Powersports

• United States
• Recreational Facilities
• 1 - 100 Employee

• Business Operations Manager/ Associate General Manager

  • Jul 2012 - Mar 2015

  •Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning;•Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions;•Oversee overall financial management, planning, systems and controls;•Management of agency budget in coordination with the CEO;•Development of individual program budgets;•Payroll management, including tabulation of accrued employee benefits;•Disbursement of checks for agency expenses;•Organization of fiscal documents;•Regular meetings with Executive Director around fiscal planning;•Supervise and coach office manager/sales on a weekly basis;•Direct annual budgeting and planning process for the organization's annual budget with BD/ED;•Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting;•Managing day to day processing of accounts receivable and payable using QuickBooks, producing reports as requested;•Reconciling monthly activity, generating year-end reports, and fulfilling tax related requirements;•Assisting Executive Director and Board in creating annual organizational budget and monitoring cash flow;•Maintaining Intersection's archival and administrative files;•Administering payroll and employee benefits and organizational insurance;•Develop long-range forecasts and maintain long-range financial plans;•Develop, maintain and monitor all fundraising and accounting systems and procedures capturing all pledges, billings and receipts and for the recording of all revenue transactions, recommend and implement improvements to systems; Show less

• Business Operation Analyst

  • Jul 2012 - Jan 2014

  • Collect and analyze financial data to prepare operations report.• Process requests for materials and supplies. manage inventory, create and file purchase orders, track shipments. find discrepancies and resolve issues with orders.• Process sales orders and payments on Peachtree accounting software• Maintain XYP financial service data, and provide floor check report to sales personnel• Identify new customer opportunities, responding to current customers. Enhancing our marketing file with findings from your research.• Respond to dealers' and end customers' unique issues by providing value-added solutions based on sound research and data analysis.• Support sales operations by facilitating development of key business processes and resources.• Implement corporate sales initiatives aligned with corporate objectives.• Analyze business operations to determine opportunities to improve processes.• Resolve questions and issues for sales by coordinating with the appropriate resources.• Supports creation and management of business cases, work plans, deliverable, budgets, due dates, key dependencies. in order to ensure program objectives are being met. Show less