Jerry Norton
Chief Technology Officer at ONSCREEN, Inc.- Claim this Profile
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Bio
Experience
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ONSCREEN, Inc.
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United States
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Technology, Information and Media
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1 - 100 Employee
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Chief Technology Officer
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Dec 2020 - Present
United States Building a product your grandmother can use...high tech to solve tech phobia problems in fastest growing area of communications. We're IoT/Cloud/Serverless and growing. Always looking for smart people who can take ownership of their area and grow the business.
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Principal
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Mar 2017 - Present
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iTalk Global Communications, Inc
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United States
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Telecommunications
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1 - 100 Employee
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Director
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Oct 2018 - 2020
McLean, VA As a Director at iTalk I played a key role in launching iTalkBB TV streaming video service on seven platforms with 19K videos and four live channels. For the project, I identified potential vendors, selected winners, and managed contracts with Zype and Google Ad Manager. I steered integration efforts, assessed technical solutions, and designed custom live streaming pipeline. Some achievements were: ● Generated $460K in annual cost savings by introducing tax center for existing client base… Show more As a Director at iTalk I played a key role in launching iTalkBB TV streaming video service on seven platforms with 19K videos and four live channels. For the project, I identified potential vendors, selected winners, and managed contracts with Zype and Google Ad Manager. I steered integration efforts, assessed technical solutions, and designed custom live streaming pipeline. Some achievements were: ● Generated $460K in annual cost savings by introducing tax center for existing client base and integrating tax software for telecommunications product into legacy billing system. ● Minimized impact of Wayfair decision on customers by running 1K+ simulations to complete service classification of entire product catalog saving iTalk 35% and clients 25% against default settings. ● Accelerated implementation by nine months by evaluating proprietary system, retaining re-usable elements, and orchestrating efforts to integrate cloud-based platform for needed components. ● Established data lake for video player data automating ETL jobs using Cloud Formation, Glue, and Lambda eliminating need for two full-time DBA’s. ● Oversaw acceptance testing and added automated tests reducing quality assurance process from three months to four weeks. ● Accepted previously abandoned project, under development for seven years, and delivered OTT video streaming platform in nine months capable of running programmatic ads.
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Director
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Sep 2014 - 2020
McLean, VA In this role for iTalk Mobile, I spearheaded the growth of a startup mobile virtual network operator--asister company to iTalk Global, with $70M in sales and 700 employees. I shaped the business plan and five-year model with stewardship of 25 specialists and P&L accountability. I negotiated contracts with U.S. vendors such as T-Mobile, Plintron, Comsys, and Subsentio. I also integrated inventory, support, ordering, and fulfillment systems with external telco systems. I directed the R&D team… Show more In this role for iTalk Mobile, I spearheaded the growth of a startup mobile virtual network operator--asister company to iTalk Global, with $70M in sales and 700 employees. I shaped the business plan and five-year model with stewardship of 25 specialists and P&L accountability. I negotiated contracts with U.S. vendors such as T-Mobile, Plintron, Comsys, and Subsentio. I also integrated inventory, support, ordering, and fulfillment systems with external telco systems. I directed the R&D team through integration processes including ordering, taxes and regulatory calculations, CALEA support, inventory control, and voicemail integration. Some accomplishments were: ● Conceptualized and delivered MVNO in four months combining U.S. mobile number and Chinese mobile number into one service reducing churn of existing phone users from 2.1% to 0.9% monthly. ● Grew MVNO to 25K+ lines with 52% of install base adding cell service resulting in 40% reduction in churn for existing iTalk clients with cell service. ● Carried out successful negotiation with FCC to accept previously rejected application and adapted functionality to tie customers in with smartphone application through collaboration with VP of legal.
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CTO
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Feb 2012 - Jun 2014
New York, NY In this startup company role, I raised $1.5M and funded SaaS to develop and launch a voice recognition and natural language service platform for mobile applications developers. As the CTO, I recruited, hired, and mentored twelve developers in three distinct groups. I architected a system for voice recognition, NLP, and mapping for 18 categories of applications. I negotiated with third-party vendors and infrastructure providers. I also designed SDK features for Android, iOS, Blackberry, and… Show more In this startup company role, I raised $1.5M and funded SaaS to develop and launch a voice recognition and natural language service platform for mobile applications developers. As the CTO, I recruited, hired, and mentored twelve developers in three distinct groups. I architected a system for voice recognition, NLP, and mapping for 18 categories of applications. I negotiated with third-party vendors and infrastructure providers. I also designed SDK features for Android, iOS, Blackberry, and Windows Mobile. I deployed REST services, ran scrum-based teams, and utilized AWS services including EC2, RDS, and Route53. I also built libraries, developed the service platform, and constructed catalogs of domain specific features. Some highlights were: ● Attracted $1.5M of venture funding after one meeting with RRE. ● Delivered custom phrases dynamically added to Recognition and NLP layers. ● Produced message handling offer and applied voice changers and sound effects to device audio. Show less
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Citrix
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United States
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Software Development
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700 & Above Employee
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Director Software Engineering
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Oct 2008 - Feb 2012
Jersey City, NJ I continued on with the company driving software development for the audio team following the $34M acquisition of Vapps Inc. for the online services division of Citrix Systems selling web-based remote access, support, collaboration software and services. For four years, I played a key role in building the largest VoIP audio conferencing system in the world with oversight of 45 engineers. I provided infrastructure for audio conferencing in an Agile environment and created an automated quality… Show more I continued on with the company driving software development for the audio team following the $34M acquisition of Vapps Inc. for the online services division of Citrix Systems selling web-based remote access, support, collaboration software and services. For four years, I played a key role in building the largest VoIP audio conferencing system in the world with oversight of 45 engineers. I provided infrastructure for audio conferencing in an Agile environment and created an automated quality assurance system. Some accomplishments were: ● Grew audio conferencing system to one billion minutes per month and up to 500 users per conference. ● Expanded fleet of voice bridges to support 1K-person webinars. ● Generated new profit center by adding 800 access. Show less
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CTO
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Jun 2001 - Oct 2008
Hoboken, NJ As one of the co-founders of Vapps I led this VoIP conference calling startup from a $4M initial investment to a $34M acquisition by Citrix Online building the engineering organization from employee #1 into an award-winning team. As CTO, I guided 18 direct reports and 28 staff members to grow sales to $3M. I designed the audio platform, end-user client, web services client, and usage-based billing system. I also ran operations and configured telecommunications aspects of the solution. Some… Show more As one of the co-founders of Vapps I led this VoIP conference calling startup from a $4M initial investment to a $34M acquisition by Citrix Online building the engineering organization from employee #1 into an award-winning team. As CTO, I guided 18 direct reports and 28 staff members to grow sales to $3M. I designed the audio platform, end-user client, web services client, and usage-based billing system. I also ran operations and configured telecommunications aspects of the solution. Some achievements were: ● Pioneered first-to-market High Definition voice service. ● Completed first-to-market integration with Skype and Adobe Connect and implemented free service for GoToMeeting. ● Selected for SXSW accelerator bake-off and named top-ten company by NJTC. Show less
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VP Site Development
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1997 - 2002
As one of the co-founders of Vapps I led this VoIP conference calling startup from a $4M initial investment to a $34M acquisition by Citrix Online building the engineering organization from employee #1 into an award-winning team. As CTO, I guided 18 direct reports and 28 staff members to grow sales to $3M. I designed the audio platform, end-user client, web services client, and usage-based billing system. I also ran operations and configured telecommunications aspects of the solution. Some… Show more As one of the co-founders of Vapps I led this VoIP conference calling startup from a $4M initial investment to a $34M acquisition by Citrix Online building the engineering organization from employee #1 into an award-winning team. As CTO, I guided 18 direct reports and 28 staff members to grow sales to $3M. I designed the audio platform, end-user client, web services client, and usage-based billing system. I also ran operations and configured telecommunications aspects of the solution. Some achievements were: ● Pioneered first-to-market High Definition voice service. ● Completed first-to-market integration with Skype and Adobe Connect and implemented free service for GoToMeeting. ● Selected for SXSW accelerator bake-off and named top-ten company by NJTC. Show less
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Education
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New York University, Stern School of Business
Master of Business Administration (MBA) -
Columbia University in the City of New York
Bachelor of Science (BS), Electrical and Electronics Engineering