Experience

Keating O'Gara

• United States
• Legal Services
• 1 - 100 Employee

• Firm Administrator

  • Mar 2016 - Present



Alpha Dog Marketing

• Vice President Operations

  • Jan 2014 - Nov 2015

  Generated significant impact through the strategic and tactical direction of a division of twenty-eight employees. • Worked closely with company owners and operation’s team to enhance profitability, productivity and efficiency. • Maintained existing staffing levels while accomplishing a thirty percent increase in production output. • Managed company information technology resources to ensure all computer, server networks, data, and voice communication systems performed at peak efficiency with minimal downtime. • Interacted regularly with company owners and individual department heads to ensure that company’s operational priorities were aligned with total company direction and production goals.• Responsible for recruiting, selecting and onboarding operation’s staff. • Led facility vendor selection efforts and negotiations to ensure error-free and cost-effective delivery of workplace supplies and services.



Leadership Resources

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Vice President, Business Development

  • Aug 2012 - Dec 2013

  Worked to establish new relationships with individuals and organizations and engage them in high-payback solutions to meet complex development needs. Provided marketing expertise and content development for promoting company products and services. • Successfully prospected and cold called scores of organizations (from the smallest to the largest) in the Eastern Nebraska market area.• Worked closely with the company owners to develop key messaging content for promoting company products and services in print and digital media. • Created new content for sales proposals that provided significant improvement over pre-existing content. • Provided input on company marketing strategy and new product development.



Gallup

• United States
• Business Consulting and Services
• 700 & Above Employee

• Director of Corporate Marketing

  • Sep 1999 - Apr 2012

  Developed and managed numerous corporate and global marketing projects and initiatives aimed at producing increased brand and product awareness among key target audiences.• Led a successful rebranding initiative to upgrade the company’s brand strategy, visual brand identity, and brand messaging standards and guidelines. • Named “Gallup Royal Star” in response to Consulting Magazine’s recognition of company’s website as one of the best consulting firm websites in the consulting industry.• Developed and executed scores of successful mass marketing campaigns using direct mail, email, and event strategies.• Authored content for the Consulting Division and University Division websites and for the Gallup Management Journal (GMJ). • Wrote articles published in two Gallup Press books; The Best of the Gallup Management Journal, 2001-2007, and Decade of Change; Managing in Times of Uncertainty. • Formulated fiscal year budgets and tracked expenses to assure projects and processes remained within budget while being carried to completion.• Managed relationships and contracts with outside information/data suppliers attaining 50% decrease in contract costs while increasing internal usage of services by 20%. • Achieved “Most Valuable Player” recognition for high levels of team work, efficiency and quality in creating a better workplace and contributing to unparalleled client service.

• Marketing Director, Associations/Utilities Research Groups

  • Sep 1989 - Sep 1999

  Developed and administered marketing and sales program to promote the company and its services to U.S.-based nonprofit organizations and telecom, gas, and electric utilities. • Identified and qualified prospective clients, assigned leads to sales staff, and met personally with potential customers. • Developed individualized client marketing strategies and customized proposals.• Provided strategic direction in the design of client projects. • Served as a customer relationship management liaison throughout the course of projects.• Responsible for growing Group annual revenue from $1.5M to $13M.• Selected to be first Marketing Director for the newly formed Utilities Research Group.• First associate to achieve 12 consecutive months of “New Personal Sales Bests”. • Consistently met or exceeded monthly and annual sales objectives. • Achieved recognition as the company’s best and most successful proposal writer. • Developed the company’s first standardized sales proposal template.



Meier's Cork n' Bottle

• Wine Shop Manager

  • Jun 1984 - Sep 1989

  Attained a high degree of wine expertise in order to excel at selling wine to customers, building and maintaining loyal customer relationships, and negotiating with wholesale suppliers to buy inventory.• Ensured operational efficiency of retail store, administering all business management programs including sales, customer relations, merchandising, marketing, advertising, tax reporting, inventory control, and purchasing. • Provided direction and guidance to as many as 12 employees. • Ensured proper hiring, training and orientation of new staff members. • Chosen to open company’s second location, and remained as manager of second store during initial operations, establishing company policy and ensuring immediate and ongoing growth.• Began affiliation as part-time manager, concurrent with college attendance, with abilities documented in recruitment by owner for return employment, 1984.



Rocky Mountain Telephone

• Technical Service Representative

  • Feb 1982 - May 1984

  Main job responsibilities were to provide technical services and support to customers who purchased business communications systems from the company. • Performed equipment installation and repair services for customers, and handled and resolved customer complaints. • Provided direction and guidance to sales staff seeking technical advice and support. Recognized as “Employee of The Month” multiple times for outstanding customer service.• Gained proficiency, in record time, in the programming, installation, and servicing of ITT, Mitel, and Toshiba analog and digital communication systems.



Sybron/Castle

• Technical Service and Sales Representative

  • Jun 1978 - Nov 1980

  Provided on-site sales, service and repair of sterilizers, surgical beds and surgical lights, serving customers in eastern and central Nebraska. Marketed maintenance contracts to healthcare facilities and research laboratories. Provided sales of consumable items used with equipment. • During last quarter of affiliation, ranked among top five Technical Service and Sales Representatives of 120-person, company-wide sales and service force. Provided on-site sales, service and repair of sterilizers, surgical beds and surgical lights, serving customers in eastern and central Nebraska. Marketed maintenance contracts to healthcare facilities and research laboratories. Provided sales of consumable items used with equipment. • During last quarter of affiliation, ranked among top five Technical Service and Sales Representatives of 120-person, company-wide sales and service force.