Experience

Downsize with a Heart

• United States
• Consumer Services
• 1 - 100 Employee

• Manager

  • 2018 - Present

  Manage a multiple product line with packing and transportation of household goods, downsizing, warehousing, logistics, donation, disposal and cleaning services. Build and maintain relationships with senior retirement facilities to accomplish goals with emphasis on customer satisfaction and setting expectations. Maintain safe / clean vehicles, dispatch crews and keep trucks and personnel DOT certified. Visit job sites “In-Progress” with emphasis on continuing education of staff for optimal customer service. Strategic planning with in depth review of process, policies and customer surveys from all business lines and conduct bi-weekly meetings to discuss ways to improve our business model as a team. Solely responsible for quoting, negotiating and closing 68% of sales leads. Generated and rectified crew’s paperwork. Negotiate, adjust and prepare settlement on damaged cargo claims. Group presentations from 5 – 100 attendees and man trade show booths. Recruit vendors, trade partners and sub-contractors as well as negotiate pricing without jeopardizing quality of service.



Columbus Glass Block

• Sales Specialist

  • 2017 - Jul 2018

  Consultative sales of glass block windows, vinyl windows, storm and entry doors, bathroom remodeling and nationwide sales of bathroom shower kits for residential and commercial applications. Set up subcontractors while defining scope of work, project management and conflict resolution. Consultative sales of glass block windows, vinyl windows, storm and entry doors, bathroom remodeling and nationwide sales of bathroom shower kits for residential and commercial applications. Set up subcontractors while defining scope of work, project management and conflict resolution.



Willoughby Supply Inc.

• Wholesale Building Materials
• 1 - 100 Employee

• Relationship Builder

  • 2016 - 2017

  Telemarketing and cold calling potential contractors. Product knowledge in siding, shingle roofing, flat roofing, BUR, windows, doors, locksets. Work with business owners to secure new business while maintaining a customer base in a competitive market. Telemarketing and cold calling potential contractors. Product knowledge in siding, shingle roofing, flat roofing, BUR, windows, doors, locksets. Work with business owners to secure new business while maintaining a customer base in a competitive market.



Able Roofing

• United States
• Construction
• 1 - 100 Employee

• Project Manager / Commercial Sales

  • 2011 - 2016

  Multifaceted leader supported by history of achievement in both sales and project management in construction contracting. Extensive experience revitalizing operations, increasing profits, reducing costs and turning around declining business through expertise in strategic planning, operational reengineering and process improvement initiatives including quality control. Expertise in purchasing, sourcing, and vendor research, complimented by strong negotiating skills to secure cost effective services and product without compromising quality.



Home Moving & Storage/Atlas

• Truck Transportation
• 1 - 100 Employee

• Residential Sales Manager

  • 1996 - 2009

  Relocation of household goods, office and special commodity's- Presentations in customer’s home/office- Maintain customer relationships, providing follow up as necessary- Follow-up and close leads- Build own referral network of leads- Maintain high closing ratioStrong communicator, possesses excellent selling, negotiating & closing skills, be adept at time/territory management and be a great listener to accurately identify prospects needs. Aggressive, business development professional. Excel at prospecting and cold-calling. Broad industry knowledge with 27 yrs experiance



Parks United Van Lines

• Quality Control

  • 1994 - 1996



United Van Lines

• United States
• Transportation/Trucking/Railroad
• 100 - 200 Employee

• Quality Control / Operations Manager

  • 1989 - 1996

  Locate, negotiate and communicate with independent driversSupervised, scheduled & dispatched United crew of 60+Maintained truck fleetFacilitator of Q.L.C.T. programInstruction & testing of program to staff Locate, negotiate and communicate with independent driversSupervised, scheduled & dispatched United crew of 60+Maintained truck fleetFacilitator of Q.L.C.T. programInstruction & testing of program to staff



WLFC-FM

• General Manager

  • 1984 - 1987

  Manage a staff of 50+ members, oversee news, sports, religious and specialty programming, budgeting, expanding broadcast hours. Manage a staff of 50+ members, oversee news, sports, religious and specialty programming, budgeting, expanding broadcast hours.