Experience

AMS Retail Solutions Inc

• United States
• Retail
• 1 - 100 Employee

• Territory Sales Manager

  • Jun 2023 - Present



Unreal Film Festival

• Entertainment

• Social Media Coordinator

  • Jan 2014 - Present

  Greater Memphis Area Managing the social media going in and out of our multiple social sites. Executive Producer for the Unreal Radio Podcast. Creates conversation with fans and followers by creating content to discuss and awareness of the festival Facebook, Twitter, Instagram, and Tumblr. Answers all inquiries about the Unreal Film Festival.



Mosaic North America

• United States
• Advertising Services
• 700 & Above Employee

• Territory Sales Representative

  • Sep 2021 - Aug 2023

  Memphis, Tennessee, United States Controls a district of 34 stores in West Tennessee, North Mississippi, & East Arkansas. Bring sales awareness & sales up to Lowe's, Best Buy, and Home Depot stores about Whirlpool products. Leads formal training in multiple stores to teach about Whirlpool, Kitchen Aid, Jenn Air, Amana, and Maytag. Orders missing products for stores, and travels to install them • Creates Floor Reset for the products we sell Identified sales opportunities and acted on leads… Show more Controls a district of 34 stores in West Tennessee, North Mississippi, & East Arkansas. Bring sales awareness & sales up to Lowe's, Best Buy, and Home Depot stores about Whirlpool products. Leads formal training in multiple stores to teach about Whirlpool, Kitchen Aid, Jenn Air, Amana, and Maytag. Orders missing products for stores, and travels to install them • Creates Floor Reset for the products we sell Identified sales opportunities and acted on leads Managed customer escalations during the pandemic to set expectations to customers Abilityto showcase product knowledge and address concerns of clients and customers. Install displays and parts that are missing on our products on the floor. Show less



Best Buy

• Retail
• 700 & Above Employee

• Digital Sales

  • Sep 2019 - Aug 2021

  Southaven, Mississippi, United States Worked as a Digital Sales Lead from home. Answer calls from1- 800 Best Buy on customer issues, create resolutions, and make sales. Answer the chat from best buy.com: Includes sales, and customer solutions. Create All-In-One packages for customers for the home office, home theater, kitchen & laundry room. Teaching customers technology solutions that work for their situation. Top sales from November 2019, to January 2020. Helped create a sales team… Show more Worked as a Digital Sales Lead from home. Answer calls from1- 800 Best Buy on customer issues, create resolutions, and make sales. Answer the chat from best buy.com: Includes sales, and customer solutions. Create All-In-One packages for customers for the home office, home theater, kitchen & laundry room. Teaching customers technology solutions that work for their situation. Top sales from November 2019, to January 2020. Helped create a sales team during the pandemic for digital sales. Trained new sales associates how to use programming through digital sales. Show less



Geeks Who Drink

• United States
• Entertainment Providers
• 1 - 100 Employee

• Quizmaster

  • Feb 2018 - Mar 2020

  Greater Los Angeles Area I am the host of quizzes at bars around the L.A. area.



Leslie's

• Retail
• 700 & Above Employee

• Assistant Manager

  • Sep 2018 - Dec 2019

  Tarzana, California Selling pool pumps and filters to commercial and residential. Teaching residential customers how to take care of their pools, through our 9-point water test. Raising the YTD higher than the previous year. Gives excellent customer service while repairing pool vacs. Keyholder for multiple stores in the district.



MedMen

• United States
• Alternative Medicine
• 100 - 200 Employee

• Lead Sales Representative

  • May 2018 - Oct 2018

  Greater Los Angeles Area Helping bring cannabis sales out of the darkness and into mainstream retail. Help train budtenders and sales associates the proper way to build a cart and relationship for customers interesting in buying cannabis. Teaching customers that cannabis can be very helpful in their everyday lives and educating them on the medicinal values of it. Managing sales goals for sales associates, through the guidance of management.



Vivint

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Store Manager

  • Sep 2017 - Feb 2018

  Duarte, California Protecting families with the #1 smart home automation, and security in America. Selling home automation security systems and matching them up with leading technology and cell phones. February 2018: Let go 65% of the workforce.



2020 Companies

• United States
• Advertising Services
• 700 & Above Employee

• Certified Lead Sales Consultant

  • Mar 2017 - Sep 2017

  Greater Los Angeles Area • Sells Samsung phones, tablets, cameras, laptops, & accessories for Best Buy • Helps create new ideas on how to get the Samsung product out to the customer within the store • Troubleshoots Samsung products and thoroughly goes through a process with consumers so they can use their product to the utmost. • Works with Best Buy workers to help build a rapport with customers so the customers get a great Samsung experience. Great one on one, or group interactions with Samsung enthusiast and… Show more • Sells Samsung phones, tablets, cameras, laptops, & accessories for Best Buy • Helps create new ideas on how to get the Samsung product out to the customer within the store • Troubleshoots Samsung products and thoroughly goes through a process with consumers so they can use their product to the utmost. • Works with Best Buy workers to help build a rapport with customers so the customers get a great Samsung experience. Great one on one, or group interactions with Samsung enthusiast and teach classes to help others learn about their device. Show less



Mosaic North America

• United States
• Advertising Services
• 700 & Above Employee

• Certified Lead Samsung Experience Consultant

  • Sep 2013 - Oct 2016

  Greater Memphis Area • Sells Samsung phones, tablets, cameras, laptops, & accessories for Best Buy • Helps create new ideas on how to get the Samsung product out to the customer within the store • Troubleshoots Samsung products and thoroughly goes through a process with consumers so they can use their product to the utmost. • Works with Best Buy workers to help build a rapport with customers so the customers get a great Samsung experience. Great one on one, or group interactions with Samsung enthusiast and… Show more • Sells Samsung phones, tablets, cameras, laptops, & accessories for Best Buy • Helps create new ideas on how to get the Samsung product out to the customer within the store • Troubleshoots Samsung products and thoroughly goes through a process with consumers so they can use their product to the utmost. • Works with Best Buy workers to help build a rapport with customers so the customers get a great Samsung experience. Great one on one, or group interactions with Samsung enthusiast and teach classes to help others learn about their device. * Promoted to Lead at Samsung in May 2015. Teaches group workshops about Samsung phones, tablets, and laptops Show less



Mascot Central

• United States
• Entertainment

• Lead Character Artist

  • Apr 2007 - Dec 2014

  Greater Memphis Area • Works directly with St. Jude, Lebonheur Children’s Hospital, and other local children based companies. • Makes appearances as different as different characters as assigned. • Performs at Memphis Redbirds games • Trains high school mascots and other various mascots the proper “etiquette” to perform.. *Performs for over 100,000 people a year. Throughout Memphis, I entertain small private parties for corporations or large venues.



MCT, Inc. - Missoula Children's Theatre & Missoula Community Theatre

• Performing Arts

• Actor

  • May 2012 - Jul 2012

  Missoula, Montana Area • Toured the southwestern US • Managed and handled the lodging in different cities and to different schools • Micro-managed, taught, and had over 1500 kids perform a full script & musical score with a week • Had weekly phone & video conferences about production value to the parents, children, importance of arts in each town *Worked directly with the theater arts & musical teachers of the school or town. Also was responsible for the financial handling of… Show more • Toured the southwestern US • Managed and handled the lodging in different cities and to different schools • Micro-managed, taught, and had over 1500 kids perform a full script & musical score with a week • Had weekly phone & video conferences about production value to the parents, children, importance of arts in each town *Worked directly with the theater arts & musical teachers of the school or town. Also was responsible for the financial handling of selling t-shirts. DVD’s, and CD’s for profit. Used Microsoft Excel to keep up with financial records, Per Diem, performance payments, and commission for the tour, to report to the office weekly. Show less



Playhouse on the Square

• United States
• Entertainment Providers
• 1 - 100 Employee

• ASAP Teacher

  • Sep 2011 - May 2012

  Greater Memphis Area Taught Shakespearean & Greek theater to children 7-13. Helped children acquire basic theater skills and auditioning skills. Directed & wrote original plays for kids.



The University of Memphis

• Computer Lab Assistant (Work Study)

  • Sep 2010 - May 2011

  Greater Memphis Area • Helped others and monitored people using computer • Managed lab usage for students and teachers and solved problems until expectations by the teacher were met • Used problem solving techniques when they arose and fixed each with in orderly fashion. • Helped navigate students in use of Mac OS X vs.10.5 Leopard & Windows Vista, 7, and Office 2007 & 2010 • Troubleshoot problems with printers for Windows • Detected and corrected various computer problems (viruses, crashes, & slow… Show more • Helped others and monitored people using computer • Managed lab usage for students and teachers and solved problems until expectations by the teacher were met • Used problem solving techniques when they arose and fixed each with in orderly fashion. • Helped navigate students in use of Mac OS X vs.10.5 Leopard & Windows Vista, 7, and Office 2007 & 2010 • Troubleshoot problems with printers for Windows • Detected and corrected various computer problems (viruses, crashes, & slow access times) • Submitted elevated problems to IT Helpdesk Show less



South Philly Cheesesteaks

• Assistant Manager

  • Apr 2006 - Sep 2009

  Greater Memphis Area  Delivers food throughout Downtown & Midtown Memphis.  Sets up catering orders for companies, & sports teams around the Memphis area.  Got promoted to Assistant manager based on work ethic.  Helped balance income/labor ratio



ComEx Wireless

• Assistant Manager

  • Jul 2005 - May 2006

  Greater Memphis Area • Sold AT&T and Sprint phones, products, and services for a 3rd party company. • Met or exceeded the monthly quota given to me every month and met expectations of the company. • Helped costumers through the phone with activations, upgrades, phone issues, and navigation on the AT&T website. *Gave excellent customer service and comprehensive knowledge of the product sold. Received a promotion to assistant manager after 5 months of diligent work at the company.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Entertainer

  • Aug 2002 - May 2003

  Orlando, Florida Area College Program Internship.. To entertain guest from all around the world. Create magic moments that lasted a lifetime Performed in multiple Disney theme parks, shows and parades as the "best friend" to some of the characters there.