Jerry Henke

Technical Project Manager at On Lok
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Spanish Elementary proficiency

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Credentials

  • PMP® Exam Prep Certificate
    Instructing.com
    Aug, 2022
    - Nov, 2024
  • PMP® Certification
    Project Management Institute
    Aug, 2022
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Jun, 2023
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Technical Project Manager
      • Feb 2023 - Present

      • Develop and maintain deliverables for the successful launch of new products and services including: implementation plan, project schedule, project budget and variances, issues & action items log, risks assessment and contingencies • Partner and collaborate with internal and external partners to understand the goals, needs and challenges of the organization's Medicare/Medicaid Program of All-Inclusive Care for the Elderly (PACE) • Facilitate daily standups, planning, review and retrospective meetings • Coordinate and collaborate with the Technical Program team to integrate projects • Provide leadership and best practice to the organization on standards of project management including mentoring Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Project Manager
      • Sep 2019 - Feb 2023

      Skilled Nursing Facility (SNF) – Jewish Home & Rehab Center • Coordinated quarterly system upgrades of Electronic Medical Record (myUnity) for 360-bed nonprofit medical facility; completed clinical test scripts across a dozen disciplines • Performed EMR Analyst functions including user role credentialing/permissions; helped coordinate vendor-led trainings for monthly onboards • Managed creation of appointment scheduling solution to support thousands of annual family visits; made regular updates to tool to adapt to changing Covid-19 regulations • Assisted HR in shifting its manual benefits election process to an online employee self-service portal; organized rollout of training materials to 600+ staff members Assisted Living Community – Frank Residences • Managed build of Salesforce-integrated WordPress marketing website and wayfinding application for community complex • Stood up MINDBODY fitness/wellness system to support programs and bookings for boutique wellness center (gym, spa, salon, events) including online member portal • Initialized dining management and point-of-sale system for both a sit-down restaurant as well as grab-and-go eatery serving residents, guests, and staff • Led projects to stand-up fingerprinting system for background checks and electronic consent form on time clocks to comply with biometric collection regulations Show less

    • United States
    • Utilities
    • 700 & Above Employee
    • Project Manager, Electric Vehicles Infrastructure Program Customer Acquisition
      • Jun 2018 - Feb 2019

      • Developed business requirements and prioritized work with IT to accommodate Agile sprint cycles on 20+ enhancements to Salesforce tool used to manage applications for potential electric vehicle charging locations in new pilot program authorized by California Public Utility Commission (CPUC)• Business POC for Salesforce access requests, case management of data corrections, UAT, and user training of new functionality with development of guidance documentation as needed• Collaborated with Tableau lead to automate previously manual weekly Customer Acquisition dashboard to support leadership report out on key metrics such as application cycle times and attrition• Held bi-weekly stand-up meetings on metric results/ talking points during period of rapid growth in total executed customer agreements, increasing from ~600 to 3000+ viable charging ports Q2-Q4 2018• Managed development and review of public Quarterly Report on program progress to date• Primary vendor POC on API integration to receive driver utilization Teradata for ~30 active sites• Assisted customers directly on ad hoc requests to help them analyze which eligible electric rate would serve their sites best; maintained “Rate Adder Tool” to guide how to pass fixed costs to drivers• Kept vendors apprised of rate changes and streamlined form collection process on site pricing set-up Show less

    • Project Manager/Senior Business Analyst, Market Implementation, Design, Analysis, & Strategy
      • Dec 2012 - Jun 2018

      • Worked in Business PMO for the implementation of IT-driven initiatives allowing the state’s largest utility’s (5.1M accounts) continued participation in CAISO’s wholesale electricity market; served as a liaison between PG&E, CAISO, and other investor-owned-utilities in discussions• Scoped CAISO’s external business requirements into internal system and business process changes for multiple initiatives per release cycles; tracked implementation process• Coordinated market simulation activities to ensure code changes are defect-free before go-lives• Led restructuring of team’s SharePoint site (hundreds of files, dozens of users) as part of continuous improvement efforts to make documentation, collaboration, and sharing more efficient• Led monitoring efforts of CAISO’s multiple markets to provide insight into price trends and anomalies through various reports and recap meetings (daily dashboards, monthly and annual recaps, etc.) utilizing analytics and data visualization software (SAS, Tableau)• Supported monthly report out of key metrics measuring PG&E’s success in providing and procuring electricity for its customers against defined targets and explaining variances•Advocated in comments for CAISO design initiatives for successful outcomes for PG&E and its customers in terms of low cost, efficiency, and reliability in the wholesale electricity market• Developed talking points for executives to use at various forums and panels on topics such as renewables integration and the energy imbalance market Show less

    • Education Administration Programs
    • 1 - 100 Employee
    • Academic Trainer
      • Oct 2010 - Aug 2011

      • Trained high-school students in SAT/PSAT preparation programs • Tutored grade-school children one-on-one and in small groups in both mathematics and reading • Prepared teaching materials and exams; tracked students’ progress and built summary reports • Trained high-school students in SAT/PSAT preparation programs • Tutored grade-school children one-on-one and in small groups in both mathematics and reading • Prepared teaching materials and exams; tracked students’ progress and built summary reports

    • Spain
    • Renewable Energy Power Generation
    • 700 & Above Employee
    • Financial Analyst
      • Nov 2009 - Oct 2010

      • Constructed and maintained financial models for dozens of wind farm projects; prepared project economics summaries for Power Purchase Agreement bid meetings • Gathered and reviewed model inputs (via telephone/ in-person), communicated with team members from other departments about priorities and illuminated project tradeoffs and risks • Constructed and maintained financial models for dozens of wind farm projects; prepared project economics summaries for Power Purchase Agreement bid meetings • Gathered and reviewed model inputs (via telephone/ in-person), communicated with team members from other departments about priorities and illuminated project tradeoffs and risks

Education

  • Boston University
    Master of Arts (MA), Economics
    2011 - 2012
  • The University of Texas at Austin
    Bachelor of Arts - BA, Economics
    2005 - 2008

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