Experience

City of Coppell

• Government Administration
• 100 - 200 Employee

• Utility Billing Manager

  • Feb 2016 - Present

  Customer service in all aspects of billing. Customer service in all aspects of billing.



Denton County Fresh Water District 1A

• United States

• Billing Coordinator

  • Mar 2010 - Mar 2016

  Responsble for all facets of utility billing including software issues, daily billing, monthly distribution of invoices and late penalties. Also, includes table updates and maintenance and coordination and resolution of billing issues of our customers. Responsible for resolving metering, billing read, and other issues that impact customer billing. Responsble for all facets of utility billing including software issues, daily billing, monthly distribution of invoices and late penalties. Also, includes table updates and maintenance and coordination and resolution of billing issues of our customers. Responsible for resolving metering, billing read, and other issues that impact customer billing.



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager - IT Program Finance

  • Feb 1979 - Nov 2003

  Held numberous positions in Verizon from Operations to IT with increasing responsbilities with each move. Managed National teams and coordinated projects from both Operations and IT organizations. Held numberous positions in Verizon from Operations to IT with increasing responsbilities with each move. Managed National teams and coordinated projects from both Operations and IT organizations.