Experience

Biscayne Homes LLC

• United States
• Construction
• 1 - 100 Employee

• Construction Superintendent

  • Aug 2022 - Present



Synergy Florida

• United States
• Security Systems Services
• 1 - 100 Employee

• Project Manager

  • Dec 2021 - Jul 2022

  Outdoor Living Project Manager Liaison between custom project clients- meet with customers on site to review scopes of work, discuss variance details, provide project timelines and be a point of contact throughout the process to maintain a close working relationship. Daily direction to install crews, problem solving on-the-fly, follow-up throughout job installations, keep track of loose ends and work to resolve promptly. Verifying job readiness- site walks, cross referencing design layouts and products with actual site conditions to ensure smooth project flow and minimize variances or delays. Coordination of trade work needed prior to start of custom projects or after completion, provide detailed scopes of work to ensure minimal variances to quotes. Follow-up (white glove service) - meet on site after project completion to ensure complete customer satisfaction, explain how to use appliances, cleaning, etc. Continual process improvement- scrutinize successes and failures, find ways to enhance the overall outdoor living process and implement new strategies to become more efficient and profitable. Mentor team members- identify strengths and weaknesses, encourage growth, challenge mediocrity, inspire loyalty. Audit inventory levels- maintain warehouse organization, minimize unforeseen expenses. Warranty and follow-up, field phone calls or emails from previous customers regarding warranty issues, coordinate servicing by field techs. Show less



Homes by WestBay

• United States
• Real Estate
• 1 - 100 Employee

• Project Manager

  • Jan 2019 - Nov 2021

  Responsible for scheduling and production of up to 22 new home builds at any time; average carry of 15 homes with median price of $600,000.00. Review and audit work of over 300 individual tradesmen, per home. Maintain clean and safe construction sites at all times. Provided weekly updates to homebuyers from pre-construction through completion. Worked with local municipalities to ensure all building codes and regulations are followed. Consistently delivered product exceeding company goal for gross profit margin. Resolved conflicts between permitted plans and onsite conditions. Coordinated timely onsite delivery of building materials. Emphasized building relationships with trade partners through respectful communication and reliable scheduling. Show less



First Watch Restaurants

• United States
• Food and Beverage Services
• 700 & Above Employee

• Operations Manager

  • Oct 2017 - Jan 2019

  Personally recognized for uncompromising level of customer service and care. Rapidly changing environment demands quick decision making and problem solving. Communicate daily operations review through e-mail and managerial logs. Resolve customer issues with attention and urgency. Motivate staff through daily coaching and mentorship. Organize schedules around analysis of current sales trends to increase productivity. Plan daily and weekly line-ups for the highest operational performance. Lead development meetings for future leaders within the company. Show less



Tijuana Flats Tex-Mex

• United States
• Restaurants
• 400 - 500 Employee

• Assistant General Manager

  • May 2016 - Oct 2017

  Quick problem resolution with “above and beyond” mentality. Exceeded customer expectations while maintaining the highest standards. Trained and assisted all staff to operate at maximum efficiency and consistency. Developed great relationships with local businesses. Instrumental in breaking all-time sales records at a brand new location. Created monthly budgets with challenging yet attainable goals to increase revenue. Built schedules around analysis of current sales trends and projections to achieve monthly budgeted goals. Conducted interviews with potential hires and build teams based upon qualifications, energy and personality. Gave performance reviews weekly to all staff members to praise, coach and inspire. Show less



J.Thompson Ventures, LLC.

• Polk County, Florida, United States

• Property Preservation Manager

  • Jul 2012 - May 2016

  Property preservation encompasses the securing, protecting, maintaining and preparing of properties for sale that have undergone foreclosure, default, or are in bank-owned status. Consistently managed and maintained over 7 million dollars worth of assets for national banks. Gave detailed condition reports, with photo documentation per bank specification. Created schedules to meet deadlines and raise the bar for service turn-around on the regional level. Interviewed and hired reputable sub-contractors to complete specialty work and deliver under budget. Maintained properties in compliance with state and local laws. Recommended preventative measures to preserve the integrity of bank-owned assets. Show less