Human Resources Analyst 2

• Aug 2022 - Present

Human Resources Analyst 1

• Aug 2021 - Jul 2022

Prepares, reviews and processes, all requests for vacancy posting and ensures all administrative requirements, required advertisements and notifications are completed.Advises and assists hiring managers by guiding them through the posting, requisition and hiring processes, including providing information about applicable statutes, policies or rules.Coordinates employment background check process. Initiates, tracks and reviews backgrounds to ensure compliance with applicable statutes, policies and procedures.Ensures that required employment records are compiled and stored in a manner consistent with applicable statutes, policies, and procedures.Compile, prepare, process, and submit all required reports including recurring reports and special requests. Show less

Customer Service Representative

• Oct 2017 - Aug 2021

• Amplified my ability to multi-task, prioritize, and manage time effectively while creating a positive employee support experience and building relationships through communicating promptly. • Used problem-solving skills with the utilization of Ultipro and Active Directory to assess caller needs and provide appropriate solutions and/or alternatives • Provided users with access to the Kronos time reporting system by processing approved Service Now request forms. • Managed large amounts of incoming calls while keeping records of employee interactions through issue tracking software (ServiceNow) while maintaining confidential information. • Assisted the local human resources recruitment staff and internal and external applicants with the Ultipro EDD recruiting and Taleo hiring systems by answering calls, tickets, and emails regarding the hiring process. • Beginning March 2020, worked permanently remote enhancing skills such as communication, efficiency, productivity, and working independently. Show less

Server

• May 2012 - Sep 2017

• Assisted customers and provide outstanding customer service • Worked with other team members to ensure a great dining experience for customers • Worked under-pressure in a fast-paced environment while recording accurate customer orders (POS system) • Conducted training with new hires to ensure their long term success • Assisted customers and provide outstanding customer service • Worked with other team members to ensure a great dining experience for customers • Worked under-pressure in a fast-paced environment while recording accurate customer orders (POS system) • Conducted training with new hires to ensure their long term success

Student Library Assistant

• Aug 2013 - May 2015

• Performed circulation desk procedures • Processed, repaired, and reconditioned library materials • Answered patrons questions and referred patrons to appropriate personnel • Performed circulation desk procedures • Processed, repaired, and reconditioned library materials • Answered patrons questions and referred patrons to appropriate personnel

Tax Preparer

• Jan 2014 - Apr 2014

• Interviewed clients to obtain financial information • Prepared simple to complex tax returns • Advised others on financial matters • Interviewed clients to obtain financial information • Prepared simple to complex tax returns • Advised others on financial matters