Experience

Storey Kenworthy / Workspace Inc

• Operations Support Supervisor / Project Manager

  • Jun 2021 - Present

  • Support and provide leadership for the Services & Warranty department and process• Supervise the Delivery & Installation Scheduler and process• Conduct employee reviews and One to One monthly meetings• Validate and process time cards• Develop and implement improved metrics and Key Performance Indicators for the furniture operations team• Schedule and manage projects, acting as point person for communication between the installation team, sales, interior designers, vendors, and customers• Quote installation projects/ bids including reading and interpreting blueprints, scheduling deliveries and installations• Coordinate with outside vendors and customers to determine appropriate staffing• Effectively and efficiently work through a variety of common project items such as punch list resolution, worksite problems, job costing, and invoice approval• Project manage national installs with network dealers• Conducts Interviews for potential candidates• Manages relationships with a variety of internal and external stakeholders, including current customers, vendors, and team member Show less

• Installation Supervisor/Project Manager

  • Sep 2008 - Jun 2021

  • Supervise 5 crews of installers to establish project completion and dates• Supervise and lead 3 project managers• Conduct employee reviews and One to One monthly meetings• Validate and process time cards• Schedule and manage projects, acting as point person for communication between the installation team, sales, interior designers, vendors, and customers• Quote installation including reading and interpreting blueprints, scheduling deliveries and installations• Coordinate with outside vendors and customers to determine appropriate staffing• Effectively and efficiently work through a variety of common project items such as punch list resolution, worksite problems, job costing, and invoice approval• Project manage national installs with network dealers• Conducts Interviews for potential candidates• Manages relationships with a variety of internal and external stakeholders, including current customers, vendors, and team members Show less

• Sales Service

  • Sep 1995 - Sep 2008

  • Reviewed furniture orders for purchasing department• Project liaison between interior designers, sales, vendors, and customers• Coordinated Vendor and Network Dealer relationship management• Determined installation pricing internationally (US, Canada and Mexico)• Followed up to ensure projects were completed in a timely and satisfactory manner• Reviewed, verified, and approved pricing invoices from vendors• Communicated with clients pertaining to punch-list resolution Show less



The Equitable Life Assurance Society of the US

• Calculations Analyst

  • Jan 1994 - Sep 1995

  • Calculated Life Insurance Policies for tax purposes. • Problem solving for tax calculation cases. • Communicated with policy holders and agents via email, phone, and written correspondence. • Directed training of peers at various positions. • Assignment of new jobs and functions. • Calculated Life Insurance Policies for tax purposes. • Problem solving for tax calculation cases. • Communicated with policy holders and agents via email, phone, and written correspondence. • Directed training of peers at various positions. • Assignment of new jobs and functions.