Jerrell Brown

Server at Pappasito Cantina
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Contact Information
Location
Atlanta Metropolitan Area
Skills

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Bio

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Jul 2018 - Present

      Fulfill and exceed our Guests’ expectations by providing friendly and attentive service. Be knowledgeable, and well-trained to make menu recommendations, anticipate needs and provide a dining experience that will encourage our Guests to dine with us again and again. Fulfill and exceed our Guests’ expectations by providing friendly and attentive service. Be knowledgeable, and well-trained to make menu recommendations, anticipate needs and provide a dining experience that will encourage our Guests to dine with us again and again.

    • France
    • Business Consulting and Services
    • 1 - 100 Employee
    • Actor
      • Dec 2012 - Present
    • United States
    • Retail
    • 1 - 100 Employee
    • Receptionist
      • May 2017 - Sep 2017

      Ensures high quality customer service. Greets and welcomes customers in a friendly manner as soon as they arrive at the store. Ensures a smooth flow of customers through the store by: -Processing patient’s paperwork. - Informing the customer that the Optometric Technician will be right with them to start the preliminary exam. Answers, screens, and forwards incoming phone calls in accordance with NVI protocol. Provides a good first impression by answering the phone promptly within 3 rings. Creates a willingness to serve by using the AmBest standard company greeting in a friendly and helpful tone. Asks each customer if they will be using their insurance benefit. Processes and understands managed care plans. Obtains and documents information from the insurance company as needed. Provides customers basic and accurate information. Schedules and confirms appointments, follow-up visits and classes. Files all patient records daily and pulls patient files for the next day’s appointments. Checks on status and notifies customers when orders are in or of any delays. Ensures all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs. Keeps reception area tidy and presentable, with all necessary stationery and materials (e.g. pens,forms and brochures). Receives, sorts and distributes daily mail/deliveries. Orders front office supplies and keep inventory of stock. Updates calendars and schedules meetings. Follows all store and corporate policies and procedures. Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives. Show less

    • 1 - 100 Employee
    • Sales Associate
      • 2014 - 2015

      Macy’s sales associates primarily assist customers. Key responsibilities include greeting patrons, providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register. Primary job duties on the cash register include processing payments, applying coupons and promotional codes, issuing receipts, and bagging items upon the conclusion of transactions. Associates must have strong sales goals. Additional duties Macy’s sales representatives perform include stocking racks and shelves and maintaining a presentable sales environment. Sales associates must follow all safety and loss prevention protocols, as well. Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor Maintaining selling floor presentations, and restocking them as needed Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties Handle all returns courteously and professionally Responsible for achieving personal sales goals and Star Reward goals Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores Be knowledgeable of and perform sales support functions related to POS procedures Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer Be aware of current promotional events and sales Maintain good housekeeping standards Adhere to Loss Prevention and inventory control and compliance procedures Perform other duties as assigned Regular, dependable attendance and punctuality Show less

Education

  • University of Houston
    Bachelor of Fine Arts (B.F.A.), Theatre/Theater
    2014 - 2018

Community

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