Experience

Formerly Severn Bank - Shore United Bank

• United States
• Banking
• 1 - 100 Employee

• Business Development Manager

  • May 2018 - Present



First National Bank of Pennsylvania

• Banking
• 400 - 500 Employee

• Branch Manager II-AVP

  • Mar 2016 - May 2018



PNC

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager II

  • Jun 2014 - Mar 2016



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager

  • 2005 - 2013

  Responsible for overall branch performance including sales, service and operations. Grew deposits of the Severna Park branch to $26 million through cross-selling to existing customers and sourcing new business from the community. Led team members to exceed goals by providing employees with tools and consistent coaching to increase sales to both existing and new customers. Responsible for overall branch performance including sales, service and operations. Grew deposits of the Severna Park branch to $26 million through cross-selling to existing customers and sourcing new business from the community. Led team members to exceed goals by providing employees with tools and consistent coaching to increase sales to both existing and new customers.



American General

• Branch Manager

  • 2003 - 2005

  Responsible for sales, service and operations of the branch. Led team of financial representatives to exceed loan sales targets. Coached representatives to explore customer needs and recommend appropriate loan products, both consumer and mortgage loans, to customers. Provided measurement on volume and trends to determine customer needs to improve overall satisfaction and retention. Consistent success in surpassing productivity and performance objectives.

• Financial Representative

  • 2001 - 2003

  Responsible for recommending products and services to meet customer needs by utilizing an open-ended questioning strategy. Provide superior customer service and resolve customer issues.