Interim Information Technology Director

• Sep 2022 - Present

As the IT director of a higher education institution, my job was multifaceted. I was responsible for overseeing all aspects of technology in the organization, including hardware, software, networking, and security. One of my primary responsibilities was to ensure that the institution's technology infrastructure was up-to-date and secure. This involved working closely with other departments to identify their technology needs and developing and implementing strategies to meet those needs.I also played a key role in managing the institution's budget for technology, ensuring that funds were allocated appropriately and that spending was within budget. This involved negotiating contracts with vendors and suppliers, as well as monitoring and analyzing technology-related expenses.In addition, I was responsible for managing the IT team, which included hiring, training, and supervising staff. I worked closely with my team to ensure that they had the resources and support they needed to effectively manage the institution's technology systems. Show less

Network Systems Administrator

• Jun 2019 - Present

• Monitored installation, integration, configuration and maintenance of the campus IT System for 0% downtime• Supervise and lead a team of more than 10 IT personnel responsible for furnishing expert technical support to 200+ employees, 2000+ students, and 1000+ devices• Research, identify and appraise emerging technologies, hardware, and software to provide strategic recommendations for continuous improvements of the technology in the college• Contribute to the successful delivery of large-scale campus projects, such as network system upgrades and migration within the specified timeline and budget by collaborating with the technical teams, employees, students and contractor• Experienced in managing the annual budget for IT projects by keeping track of all expenditures to ensure alignment with budgetary limits. Negotiate with vendors to reach mutually beneficial deals, reducing equipment costs by 15%• Spearheaded the deployment of Meraki devices to LAN and WAN network system on the three remote sites• Spearheaded the deployment of hybrid workplace to both students and employees• Responsible for administering the college’s Google Workplace to over 5000+. users which include students and employees• Responsible for administering the college’s Office and Microsoft 365 for both college employees and students• Responsible for administering the college’s Zoom Meeting app for both college employees and students• Monitor, analyze, update, design and implement the campus network infrastructure and security using the Cisco Meraki system• Determine organization's network and software and make needed upgrades and repairs• Collect data in order to evaluate and optimize network or system performance• Add users to the domain and assign and update security permissions on the campus network Show less

Network Specialist III

• Jun 2013 - Jun 2019

IT Specialist

• Jan 2013 - May 2013

Network Engineer

• Mar 2006 - Dec 2010

Technical Support Engineer

• 2002 - 2003