Operations Manager

• Jun 2021 - Present

Operations Manager

• Apr 2019 - May 2021

Assistant Manager

• Apr 2017 - Feb 2019

Restaurant Supervisor

• Feb 2014 - Apr 2017

-Supervise and participate in kitchen and dining area cleaning activities-Resolve customer complaints regarding food service-Train workers in food preparation, and in service, sanitation, and safety procedures-Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups-Assign duties, responsibilities, and work stations to the employees in accordance with work requirements-Inspect supplies, equipment and work areas to ensure efficient service and conformance to standards-Control inventories of food, equipment and small ware and report the shortages to designated personnel-Recommend measures for improving work procedures and work performance to increase service quality and enhance job safety-Analyze operational problems, such as theft and wastage, and establish procedures to alleviate problems-Record production, operational, and personnel data on specified forms-Develop equipment maintenance schedules and arrange for repairs- Perform various financial activities such as cash handling and deposit preparation- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services- Evaluate new products for usefulness and suitability- Compile and balance cash receipts at the end of the day or shift- Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details- Present bill and accept payments- Greet and seat guests and present menus- Develop restaurant objectives, policies, procedures and strategies- Schedule parties and reservation

Line Cook

• Feb 2013 - Oct 2013

Line Cook

• Mar 2012 - Sep 2012