Experience

Alquemie Group

• Australia
• Retail
• 1 - 100 Employee

• Partnerships and Onboarding Manager

  • Aug 2022 - Present



General Pants Co.

• Australia
• Retail
• 200 - 300 Employee

• eCommerce Operations Support

  • Mar 2019 - Present

• E-commerce Operations Manager

  • Jan 2020 - Jul 2022

  Responsible for ensuring all customers have a seamless, on brand online experience making it as easy as possible for the customer to order online reflecting the GP Experience. My role oversees all online logistics and customer service for the brands across General Pants Group including, Insight, Ksubi and General Pants.

• Customer Service Officer

  • Nov 2018 - Feb 2019

• Sales Representative

  • Nov 2015 - Oct 2018



jeromemedinacreative

• Fashion Stylist

  • 2014 - 2017

  Key Responsibilities • Produced and conducted pre-production presentations • Researched and acquired wardrobe for fashion editorials, advertisements and look books • Analysed seasonal fashion trends to remain up to date on emerging styles • Generated call sheets, timelines, loan documents, and model contracts for the execution of project tasks • Networking with agencies, designers, photographers and other creatives, to build strong working relationships Key Responsibilities • Produced and conducted pre-production presentations • Researched and acquired wardrobe for fashion editorials, advertisements and look books • Analysed seasonal fashion trends to remain up to date on emerging styles • Generated call sheets, timelines, loan documents, and model contracts for the execution of project tasks • Networking with agencies, designers, photographers and other creatives, to build strong working relationships



TOPSHOP TOPMAN AUSTRALIA

• Senior Personal Shopper/Brand Ambassador

  • 2013 - 2015

  Key Responsibilities• Client based Personal Shopping service, facilitating VIP Topman customers • Create season budgets and target KPI’s, managing the assistant Personal Shopper and my own performance through data analysis of sales performance in the Personal Shopping suite• Creating product feedback packs (top sellers, customer requests) for business manager and buyers, based on customer feedback, sales performance, and possible product development• Creating marketing strategies to grow the Topman clientele and increase Personal Shopping service awareness, including the acquisition of sponsorships for other companies. One example is our involvement on Melbourne’s biggest bridal expo, which saw Topman have a strong presence, and increased out bridal bookings each year.• Maintain and manage customer and client profiles to strengthen relationships, and regular communication with VIP customers • Research and obtain product knowledge of new season trends and ranges to relay to floor staff • Creating content for both Topshop and Topman AU social media channels and EDMAchievements• Flying to Perth to train staff at the Perth Topshop and Topman opening, and fostering relationships with VIP guests invited to the store media launch. • Being promoted from the Chapel St. Personal Shopping suite to the flagship store at Emporium Melbourne. I started with the company in 2011, opening the first Topshop in Australia.

• Sales Representative

  • 2011 - 2013

  -Casual sales representative specialising in Topman denim and suiting-Visual merchandising assistant



French Connection

• United Kingdom
• Retail
• 700 & Above Employee

• Manager (3IC)

  • Oct 2009 - Oct 2011

  Key Responsibilities • Managing a team on Sundays and Mondays • Complete store administrative tasks such as consolidations and mail, banking, sign off staff hours, and organize H/O directives • Achieve and exceed store and personal KPI targets Key Responsibilities • Managing a team on Sundays and Mondays • Complete store administrative tasks such as consolidations and mail, banking, sign off staff hours, and organize H/O directives • Achieve and exceed store and personal KPI targets