Jerome Downer
Reservations Manager & Head of North Africa at Cyplon Holidays- Claim this Profile
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Bio
Agi Fotiadis
Jerome has excellent product knowledge with great communication skills. Besides being a team player, Jerome is a take charge person. He has successfully developed several marketing plans that have resulted in increased revenue and passenger numbers. A true assest to any company
Graham Nation
Jerome was an absolute pleasure to work with. A dependable member of staff who I could always rely on. An experienced professional who can deal with all aspects of travel from reservations to motivation and mentoring of team members. I know Jerome will make a success of any future role he decides to undertake. All the best for the future
Agi Fotiadis
Jerome has excellent product knowledge with great communication skills. Besides being a team player, Jerome is a take charge person. He has successfully developed several marketing plans that have resulted in increased revenue and passenger numbers. A true assest to any company
Graham Nation
Jerome was an absolute pleasure to work with. A dependable member of staff who I could always rely on. An experienced professional who can deal with all aspects of travel from reservations to motivation and mentoring of team members. I know Jerome will make a success of any future role he decides to undertake. All the best for the future
Agi Fotiadis
Jerome has excellent product knowledge with great communication skills. Besides being a team player, Jerome is a take charge person. He has successfully developed several marketing plans that have resulted in increased revenue and passenger numbers. A true assest to any company
Graham Nation
Jerome was an absolute pleasure to work with. A dependable member of staff who I could always rely on. An experienced professional who can deal with all aspects of travel from reservations to motivation and mentoring of team members. I know Jerome will make a success of any future role he decides to undertake. All the best for the future
Agi Fotiadis
Jerome has excellent product knowledge with great communication skills. Besides being a team player, Jerome is a take charge person. He has successfully developed several marketing plans that have resulted in increased revenue and passenger numbers. A true assest to any company
Graham Nation
Jerome was an absolute pleasure to work with. A dependable member of staff who I could always rely on. An experienced professional who can deal with all aspects of travel from reservations to motivation and mentoring of team members. I know Jerome will make a success of any future role he decides to undertake. All the best for the future
Experience
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Cyplon Holidays
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Reservations Manager & Head of North Africa
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Mar 2014 - Present
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Reservations Supervisor
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Dec 2012 - Feb 2014
Supervising a team of 15 staff, helping them reach monthly targets alongside myself reaching my personal target and my team. Specialist team leaded by myself for diving, golf and tailor-made holidays. Working with various managers and directors in different departments to improve sales, performances and revenue.
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Senior Reservations Consultant
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Dec 2009 - Nov 2012
Dealing with up market clientèle, direct and via travel agents to various destinations including Egypt, Jordan, and Morocco including tailor-made holidays also lead the specialist teams for both golf and diving, which has driven me to exceed my monthly targets.
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Allbury Travel Group
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Barnet, Herts
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Client Services Senior Team Leader
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Sep 2000 - Dec 2009
Professionally advising customers to find and book holidays to suit their requirements to destinations including Greece, Cyprus, Dubai and Egypt. Excelling monthly targets with my ability to sell dynamic packaging and tailor-made holidays. Liaising with all departments to increase sales as well as dealing with complaints and after care. Professionally advising customers to find and book holidays to suit their requirements to destinations including Greece, Cyprus, Dubai and Egypt. Excelling monthly targets with my ability to sell dynamic packaging and tailor-made holidays. Liaising with all departments to increase sales as well as dealing with complaints and after care.
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Education
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1999 - 2000
Barnet College
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1998 - 1999
North London Technology
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ITEC, NLTC School
NVQ Information Technology -
Lea Valley High
5 GCSE's
Community
