Experience

The Hearing Centre

• Singapore
• Hospitals and Health Care
• 1 - 100 Employee

• Audiologist Understudy Intern

  • Dec 2022 - Jun 2023

  Singapore Responsibilities: •Performed front desk administrative duties such as booking appointments, handling payments, preparing reports, and providing translations. •Supported clinical audiologists in performing audiology tests (E.g. Pure-Tone Audiometry) to diagnose hearing loss in patients. •Accounted for hearing aid stocks and accessories to ensure that they are readily available for sale. •Communicated with staff from partner clinics and manufacturers to ensure smooth operations across… Show more Responsibilities: •Performed front desk administrative duties such as booking appointments, handling payments, preparing reports, and providing translations. •Supported clinical audiologists in performing audiology tests (E.g. Pure-Tone Audiometry) to diagnose hearing loss in patients. •Accounted for hearing aid stocks and accessories to ensure that they are readily available for sale. •Communicated with staff from partner clinics and manufacturers to ensure smooth operations across THC outlets. •Facilitated the transition to a new Customer Relationship Management system by providing feedback to developers and conducting checks on the system's functionalities. Show less



Minmed Group Pte Ltd

• Singapore
• Medical Practices
• 100 - 200 Employee

• Healthcare Assistant

  • Dec 2021 - Dec 2021

  Bedok, Singapore Responsibilities: •Communicated and directed clients of various nationalities into ART registration lanes for pre-event or VTL testing to ensure smooth operations of the centre •Resolved clients’ payment or booking issues with the site manager to prevent overcrowding and delay in testing



Rajah & Tann Asia

• Singapore
• Law Practice
• 500 - 600 Employee

• Information Technology Help Desk Support

  • Aug 2017 - Sep 2017

  Singapore, Singapore Responsibilities: •Remotely resolved computer system issues to minimize disruptions to daily operations. •Escalated pending issues to colleagues for troubleshooting. •Educated colleagues remotely on the usage of Microsoft Outlook.

• Information Technology Help Desk Support

  • Mar 2017 - Jul 2017

  Singapore, Singapore Responsibilities: •Remotely resolved computer system issues to minimize disruptions to daily operations. •Escalated pending issues to colleagues for troubleshooting. •Educated colleagues remotely on the usage of Microsoft Outlook.



RMIT University Bundoora

• United States
• Higher Education
• 1 - 100 Employee

• Research Assistant

  • Aug 2016 - Dec 2016

  Bundoora, Victoria, Australia Responsibilities: •Cultured and maintained HUVEC and hCMEC/D3 cell cultures for use in experiments. •Extracted and converted RNA (from HUVEC and hCMEC/D3 cells) into cDNA to evaluate the relative Nox mRNA expression with real-time quantitative PCR. •Measured superoxide production with L-012 Chemiluminescence assay following drug treatments on hCMEC/D3 cells. •Performed statistical analysis (E.g. One-way ANOVA with Bonferroni post hoc test) on primary results obtained.



Innovative Diagnostics Pte Ltd

• Laboratory Technician

  • Jun 2016 - Jul 2016

  Singapore, Singapore Responsibilities: 1. Microbiology •Evaluated urinalysis results and plated samples onto specific agar plates for detection of microbial growth. •Screened fecal samples for the presence of occult blood and intestinal parasites. •Plated different types of swabs on different agar plates (E.g. MacConkey, Blood and Chocolate) to determine the type of microbial infection. 2. Biochemistry •Examined blood concentrations of biomolecules using an automated clinical chemistry… Show more Responsibilities: 1. Microbiology •Evaluated urinalysis results and plated samples onto specific agar plates for detection of microbial growth. •Screened fecal samples for the presence of occult blood and intestinal parasites. •Plated different types of swabs on different agar plates (E.g. MacConkey, Blood and Chocolate) to determine the type of microbial infection. 2. Biochemistry •Examined blood concentrations of biomolecules using an automated clinical chemistry analyser. •Aided in the diagnosis of Helicobacter pylori infection by screening breath bags through a breath analyser 3. Haematology •Assessed common haematological parameters (E.g. Full Blood Count and Erythrocyte Sedimentation Rate etc.) obtained from an automated analyser. •Created peripheral blood smears for microscopic evaluation. Show less